Network Cash Reconciliation Specialist

Euronet Worldwide - Spring, TX

Full-time - Entry Level

Spring, TX

Professional, Scientific, and Technical Services

About the position

The Network Cash Reconciliation Specialist at Dolphin Debit is responsible for managing the cash reconciliation process for ATMs, ensuring accurate tracking of cash flow from fill orders to unloads. This role involves continuous monitoring and updating of ATM-level reconciliations, addressing discrepancies, and collaborating with various departments to maintain operational efficiency.

Responsibilities

• Follow the path of the money from the cash fill order until the unload of the ATM.
• Update ATM level reconciliation continuously to track CIT company replenishments and cash turnover differences.
• Check the daily arrival of CIT reports in the mailbox.
• Verify if CIT reports have been processed to the EBO daily.
• Ensure the correctness of CIT reports data matching in EBO and correct any mistakes manually.
• Reconcile CIT data with Euronet system data, using Electronic Journal data if necessary to detect differences and inaccuracies.
• Identify and verify reasons for ATM-level surpluses and shortages from reconciliation using Electronic Journal data.
• Create and follow up ERM tickets regarding discrepancies and mistakes.
• Recover missing files and/or data necessary for reconciliation.
• Maintain contact with Finance Operations groups and other related departments to ensure cooperation in resolving discrepancies.
• Assist the Network Cash Reconciliation Team Leader in problem-solving.

Requirements

• Positive, high-energy personality with a drive for exceptional customer service.
• Professional and polished demeanor in verbal and written communication.
• Ability to juggle multiple tasks in a high-pressure environment while maintaining calm.
• Comfortable giving firm direction to vendors in a positive manner.
• Exceptional attention to detail and nuanced problem-solving skills.
• Fast learner who takes initiative to grow and acquire new skills.
• 1-2 years of professional office experience and client-facing responsibilities required.

Nice-to-haves

• Experience in banking, ATM Managed Service, or vendor management.

Benefits

• 401(k) Plan
• Health/Dental/Vision Insurance
• Employee Stock Purchase Plan
• Company-paid Life Insurance
• Company-paid disability insurance
• Tuition Reimbursement
• Paid Time Off
• Paid Volunteer Days
• Paid Holidays
• Casual Office Attire
• Plus many more employee perks & incentives!