Wipro - Dallas, TX
posted 3 months ago
Wipro is seeking a Network Data Engineer to join our team in Dallas, TX. This position is crucial for supporting our customers with engineering work related to Cisco hardware, including switches, routers, WAN/LAN, SDWAN, and WLANs. The ideal candidate will have a strong background in network engineering and will be responsible for managing incidents, performing periodic updates on customer devices, and ensuring compliance with change control processes. The role requires a proactive approach to problem-solving and the ability to work both independently and as part of a team. As a Network Data Engineer, you will leverage your expertise in IP routing and subnets, design custom VLANs, and assist in the migration of services to IPV6. This position offers a dynamic work environment with opportunities for career advancement within Wipro, a leading global IT solutions and services company with over 240,000 dedicated employees across multiple continents. In this role, you will be expected to support customers during downtimes, manage escalations, and build custom reports. You will also perform on-site and remote health checks, process changes, and support various projects. Attention to detail and strong time management skills are essential, as you will be responsible for updating tickets and handling assorted administrative tasks. The position requires availability to support customers outside of regular working hours as needed for immediate downtimes, ensuring that our clients receive the highest level of service and support.