Network Engineer 1

At Technical - Fort Meade, MD

Full-time - Mid Level

Fort Meade, MD

Construction of Buildings

About the position

The Network Engineer 1 position involves providing support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems at Fort Meade, MD. The role requires managing IT system infrastructure and processes, ensuring day-to-day operations, monitoring, and problem resolution for various devices including client/server/storage/network devices and mobile devices. The position also includes providing Tier 1 and Tier 2 support for problem identification, diagnosis, and resolution, as well as configuring and managing UNIX and Windows operating systems.

Responsibilities

• Support implementation, troubleshooting, and maintenance of IT systems.
• Manage IT system infrastructure and related processes.
• Provide day-to-day operations support, monitoring, and problem resolution for client/server/storage/network devices and mobile devices.
• Deliver Tier 1 (Help Desk) and Tier 2 (Escalation) support for problem identification, diagnosis, and resolution.
• Support escalation and communication of status to agency management and internal customers.
• Assist in dispatching system and hardware problems and remain involved in the resolution process.
• Configure and manage UNIX and Windows operating systems, including installation and loading of operating system software.
• Troubleshoot, maintain integrity, and configure network components, implementing enhancements to improve reliability and performance.

Requirements

• Active TS/SCI clearance with a Polygraph is required.
• Fifteen (15) years of system administration experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required.
• Bachelor's degree in a technical discipline from an accredited college or university is required, or five (5) years of additional system administration experience may be substituted for a bachelor's degree.
• Ability to support the design of systems and mission architecture and associated hardware.
• Working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA).
• Ability to analyze and resolve complex problems associated with server hardware, applications, and software integration.