Network Engineer (7566U) Berkeley IT, 70502

$88,900 - $126,400/Yr

University of California - San Francisco, CA

Full-time - Mid Level

Remote - San Francisco, CA

Educational Services

About the position

The Network Engineer position at the University of California, Berkeley, is a critical role within the Network Services and Operations Team, part of Berkeley IT's Campus IT Infrastructure Department. This team is dedicated to empowering students, faculty, and staff by providing essential access to tools, resources, and information necessary for their success. The Network Engineer will be responsible for the design, specification, and installation of distribution and access electronics, such as switches, and will play a key role in evaluating, testing, and deploying new or enhanced electronics and services. This position requires a proactive approach to fulfilling complex end-user service requests and supporting installation services as needed. As a member of the network incident response team, the Network Engineer will be tasked with general network problem determination and resolution during normal business hours. This includes troubleshooting complex issues in distribution and access networks and electronics, working directly with vendor and manufacturer technical support to isolate and resolve hardware and software issues. The role also involves coordinating all phases of multiple complex network projects, including planning, design, procurement, implementation, and documentation. The Network Engineer will consult with users and departments to determine communication needs and implement related business processes. In addition to technical responsibilities, the Network Engineer will participate in the development and testing of complex network diagnostic tools and applications, identify and select training opportunities for professional development, and engage in cross-functional group discussions and activities. The position is designed for individuals who are equity-minded and represent the full diversity of California, aligning with Berkeley's commitment to creating an inclusive and innovative community.

Responsibilities

• Perform complex analysis and take a lead role in the design, specification, and installation of distribution and access electronics (switches).
• Evaluate, test, and deploy new or enhanced electronics and services.
• Fulfill complex end-user service requests and support installation services as necessary.
• Serve as a member of the network incident response team responsible for general network problem determination and resolution during normal business hours.
• Troubleshoot complex issues in distribution and access networks and electronics.
• Work directly with vendor/manufacturer technical support to isolate and resolve hardware and software issues.
• Coordinate all phases of multiple, complex network projects: planning, design, procurement, implementation, and documentation.
• Consult with users/departments to determine communication needs and implement related business processes.
• Participate in the development and testing of complex network diagnostic tools and applications.
• Identify and select training opportunities for professional development.
• Participate in cross-functional group discussions, activities, and efforts.

Requirements

• Demonstrated thorough knowledge of professional communications and network concepts necessary to resolve issues using established parameters, creativity, and independent judgment, escalating as necessary.
• Thorough understanding of various network hardware platforms, network-related protocols, and software including understanding of OSI layer 3 protocols at a basic level and layer 2 protocols at a complex level and related technical standards critical to the operation of interconnected networks.
• In-depth experience with network diagnostic and performance management tools and software.
• Thorough and broad knowledge and experience working with network management systems.
• Ability to gather, organize, and analyze data in the completion of a variety of functional assignments.
• Able to learn effectively and meet deadlines.
• Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
• Self-motivated and works independently and as part of a team.
• Demonstrated diverse problem-solving skills.
• Experience in the deployment and maintenance of common campus switching platforms (e.g., Cisco, Juniper, Arista).
• Knowledge of and experience with LAN Technologies (e.g., Spanning tree, LACP, 802.1q, LLDP, PoE).
• Knowledge of and experience with TCP/IP Network configuration and technologies (IPv4, OSPF, IPv6, DHCP, DNS, VRFs).
• Bachelor's degree in related area and/or equivalent experience/training.

Nice-to-haves

• Experience with Unix-based computer systems.

Benefits

• Comprehensive benefits package including health insurance, dental insurance, and vision insurance.
• Paid time for professional development activities (at least 80 hours per year).
• Hybrid work eligibility (up to 60% remote work).
• Competitive salary range of $88,900-$126,400 based on experience.