Network Engineer I/II/III

$60,000 - $85,000/Yr

Central Michigan University - Mount Pleasant, MI

Full-time - Entry Level

Mount Pleasant, MI

Educational Services

About the position

The Network Engineer I/II/III position at Central Michigan University is a critical role responsible for the operation and maintenance of the campus network infrastructure. This includes the installation, configuration, documentation, and troubleshooting of both wired and wireless networks across the main campus and remote locations. The Network Engineer will ensure that the network adheres to organizational goals and standards while promoting effective teamwork and communication among team members. This position requires a proactive approach to network security and stability, as well as routine preventive measures to maintain optimal performance. As part of a dedicated team, the Network Engineer will serve as a primary resource for technical support and maintenance concerns. The role involves managing IT security procedures, utilizing diagnostic tools to identify and resolve complex network issues, and maintaining comprehensive documentation regarding network configurations and operating procedures. The Network Engineer will also support students and staff in their use of network services, ensuring a seamless experience across the university's digital landscape. The position is structured to accommodate various levels of experience, with specific qualifications and responsibilities outlined for Network Engineer I, II, and III. Each level builds upon the previous one, with increasing expectations for technical expertise, leadership, and strategic planning. The role is designed to foster professional growth and development within the IT department, encouraging collaboration and innovation in network management.

Responsibilities

• Responsible for installation maintenance and troubleshooting of network devices, such as switches and routers.
• Manages the implementation of IT security procedures.
• Utilizes software and hardware diagnostic tools to identify, diagnose and repair complex problems affecting network performance and stability.
• Maintains documentation regarding network configuration, operating procedures, and service records relating to network hardware and software.
• Supports students and staff on wired and wireless networks.
• Acts as internal and external consultant providing technical guidance in complex projects.
• Analyzes present systems and procedures, recommends changes or improvements.
• Defines requirements for improving or replacing systems.
• Guides system development and implementation, sometimes acting as project manager.
• Defines policy requirements for firewalls/router access control lists.
• Performs related networking tasks, or assigns to appropriate staff.
• Works with users in developing project requirements.
• Organizes and prepares new/modified system proposal reports.
• Develops ancillary technical manuals and documentation as appropriate.
• Recommends best network/system/solutions for the job.
• Develops automation of network systems.
• Participates with faculty in research and instructional problem solving.
• Teaches courses as needed either internally or externally on subjects within his/her area of expertise.

Requirements

• Network Engineer I: Associates degree or equivalent combination of education and experience equating to two years.
• IT experience related to the installation, configuration, modification, and support of networked systems.
• Demonstrated ability to maintain meaningful preventive maintenance schedules.
• Familiarity with networking capabilities of various operating systems such as Windows, Mac OS X, Linux, etc.
• Working knowledge of the latest wireless technologies.
• Knowledge of routing protocols (OSPF, RIP, BGP, etc.).
• Understanding of WAN technologies.
• Demonstrated ability to apply exceptional troubleshooting and communication skills, as well as the ability to interact successfully with the end user.
• Demonstrated positive interpersonal skills and ability to communicate effectively.
• Willing to be on call.
• Ability to perform the essential functions of the position with or without reasonable accommodation.
• Network Engineer II: Bachelor's degree in Computer Science or Information Systems or equivalent education and experience; three years of relevant IT experience.
• Ability to partner with cross-functional teams to drive communications that minimize redundancy and promote effective standardization.
• Experience with administration of low-complexity applications such as IPAM, SNMP, DNS, DHCP, etc.
• Experience with administration of high-complexity enterprise networked systems.
• Experience in administering networked systems in a high-availability configuration.
• Ability to gather and analyze user needs and create specifications to meet user requirements.
• Experience with scripting/programming to automate network tasks.
• Network Engineer III: Five years of relevant IT experience; advanced experience or knowledge in one or more scripting languages such as Ansible.

Nice-to-haves

• Experience with identifying and mitigating information security risks for the network.
• Ability to recommend and implement changes in development, maintenance, and overall system standards.
• Demonstrated initiative and the ability to establish priorities and solve problems appropriately.
• Consistent professionalism in working with faculty, staff, and students.