Network Engineer I

Florida Gulf Coast University - Cypress, CA

Full-time

Cypress, CA

Educational Services

About the position

The Network Engineer I is responsible for the installation, maintenance, and evaluation of network systems and communications equipment at Florida Gulf Coast University (FGCU). This role involves participating in the design, implementation, operation, support, deployment, and distribution of network systems, with a primary focus on managing the Teams Telephony environment on campus. The position requires collaboration with various stakeholders to enhance networking and communications services while ensuring operational efficiency.

Responsibilities

• Coordinates operational activities for maintaining network systems and communications services including patching, backups, configuration, updates, and documentation.
• Participates in the installation and maintenance of network communications equipment.
• Troubleshoots network issues within established guidelines.
• Assists with network architecture design, feasibility and cost studies.
• Develops new techniques and procedures to enhance university networking and communications services.
• Reviews progress, evaluates results, recommends new processes, and promotes best practices.
• Works with vendors to complete projects such as cable/equipment installations.
• Troubleshoots data cabling issues.
• Reports on network performance.
• Serves as an escalation point for Telecommunications Technicians.
• Tracks tickets in work order system.
• Performs other job-related duties as assigned.

Requirements

• Five years of directly related full-time experience, or a Bachelor's degree in Computer Science or related field and one year of full-time experience directly related to the job functions.
• One year of professional full-time experience with wide and local area networks.
• Experience with large to very large enterprise computing environments.
• Proficient with Microsoft Office (Word, Excel, Access, PowerPoint, Publisher, and Outlook).

Nice-to-haves

• Experience in data center and network design.
• Current entry level network certification.
• Experience working in higher education.

Benefits

• Comprehensive undergraduate and graduate programs.
• Engagement in community service and environmental consciousness.
• Opportunities for professional development and innovation.