Network Engineer II, Managed Services - Wi-Fi, Spectrum Enterprise

Spectrum - Austin, TX

Full-time - Mid Level

Austin, TX

Telecommunications

About the position

As a Network Engineer II at Spectrum Enterprise, you will play a crucial role in the planning and implementation of resource requirements for both Spectrum Enterprise Core and client network systems. This position is designed for individuals who are eager to enhance their network skills and work in a dynamic environment that supports client growth. You will be responsible for driving engineering projects, participating in the planning of architecture design, and completing network configuration projects that integrate communication architecture, topologies, hardware, software, transmission, and signaling links. Your expertise will be essential in enhancing the product base through product evaluations and resolving network issues, ensuring that product and service quality is maintained by developing and documenting technical standards. In this role, you will also optimize existing networks by completing medium- to highly complex projects and systems. You will provide escalated troubleshooting and issue resolution to support tiers during program implementation, guiding and mentoring less experienced team members to improve overall productivity. The position requires a proactive approach to problem-solving and a commitment to continuous learning and professional development, as you will be immersed in new concepts and technologies, earning certifications that will pave the way for advancement into network engineering and other tech support opportunities. Spectrum Enterprise operates across 32 metro areas and 41 states, providing fiber-based solutions to many of America's largest businesses and communications service providers. The company values diversity and innovative thinking, fostering a culture that celebrates excellence and dedication to exceeding client expectations. As part of the Spectrum Enterprise team, you will have the opportunity to build a successful career while working alongside intelligent and driven professionals in a supportive environment.

Responsibilities

• Plan resource requirements for Spectrum Enterprise Core and client network systems.
• Drive the implementation process while monitoring protocols and compatibility standards.
• Collaborate with teams in person and digitally within an office environment.
• Participate in planning the architecture design for engineering projects.
• Complete network configuration projects by integrating communication architecture, topologies, hardware, software, transmission, and signaling links.
• Enhance the product base through product evaluations and network issue resolution.
• Maintain product and service quality by developing and documenting technical standards.
• Optimize existing networks by completing medium- to highly complex projects and systems.
• Provide escalated troubleshooting and issue resolutions to support tiers during program implementation.
• Guide and mentor less experienced team members to improve productivity.

Requirements

• Three or more years of data network experience.
• Bachelor's degree in computer science, electrical engineering, a related field, or equivalent experience.
• Familiarity with fiber, multi-mode, single-mode, and UTP.
• Clear understanding of bridging, switching, routing, Ethernet, transport technologies, and IEEE and ANSI standards.
• Knowledge of network design, devices, network appliances, network architecture, protocols (ISIS, OSPF, BGP, and MPLS), and network topology.
• In-depth data network knowledge of TCP/IP, OSI model, and optical networking.
• Knowledge of CWDM and DWDM.
• Proficient in Microsoft Office.
• Strong English communication skills.
• Deadline-driven with the ability to learn new technologies.

Nice-to-haves

• Experience with Wi-Fi provisioning, configuration, deployment, and support.
• ECMS certification.
• Experience with Cisco Meraki, Ruckus, Nomadix, and/or AWS.
• Knowledge of Spectrum Enterprise products and services.

Benefits

• Professional development programs and ongoing training to build technical expertise.
• Free and discounted Spectrum services.
• 100% match for every dollar contributed to 401K, up to 6% of eligible pay.
• Highly competitive medical, prescription drug, dental, and vision benefits.
• Company-sponsored certifications and additional financial incentives once achieved.
• Education Assistance with reimbursement up to $10,000 a year for undergraduate and graduate degrees through partnership with Guild.