Metronet

posted 19 days ago

Full-time - Entry Level
Remote
Telecommunications

About the position

The position at Metronet involves providing revenue-based and operational support for a growing carrier-class IP infrastructure across a multi-state network. The role focuses on deploying network equipment, designing new orders, troubleshooting issues, and maintaining network documentation. It encompasses various levels of telecom hardware, software, and configuration deployment, ensuring the network's performance, reliability, and security.

Responsibilities

  • Design services and networks in single platform and greenfield deployment scenarios
  • Generate installation documentation for a wide variety of network devices
  • Configure/reconfigure network infrastructure to support growth of the network
  • Create Method of Procedure (MOP) documents for localized maintenance on the network
  • Assist in troubleshooting and resolving service impairments, and affect proactive change to prevent future incidents
  • Communicate project status effectively and proactively to engineering support staff, project management, and other outside teams
  • Log into and audit devices to maintain network documentation that accurately reflects the state of our network
  • Implement engineering guidelines regarding performance, reliability, security, scalability by completing installation, testing, and acceptance of network hardware and services
  • Identify opportunities to reduce cost

Requirements

  • 4-year engineering or computer science degree desired but will consider all relevant experience and appropriate certifications in lieu of completed degree
  • Minimum 2 years' experience in the telecommunications industry
  • At least one significant industry certification - NRS-1, CCNA, or equivalent
  • Working knowledge of PON, Transport, IP/MPLS, and xWDM technologies
  • Basic knowledge of protection schemes and switching (G.8032, STP, MPLS)
  • Good understanding of networking architectures, standards and protocols including: Layer 0-2 standards, protocols, and equipment - Optical budget, splitters, VLANs, LACP, OAM, etc.
  • Good understanding layer 3-4 standards and protocols - TCP/UDP, MPLS, OSPF, BGP, VRRP, etc.
  • Good understanding of circuits and services - HSI, VPLS, P2P, Pseudowires, NNIs, UNIs, OVCs, etc.
  • Experience with Metasolv or other telecom facility management
  • Experience with relational databases, SQL queries, Perl/Python and software versioning repositories desired
  • Proficiency with Microsoft Office products including Word, Excel and PowerPoint required
  • Proficiency with Microsoft Project and Visio desired
  • Familiarity with Element Management Systems, Solarwinds, NetFlow or OcularIP desired
  • Ability to communicate effectively and professionally in person, by email and phone
  • Ability to effectively manage multiple projects and tasks
  • Strong attention to detail with ability to evaluate and analyze information quickly
  • Ability to communicate technical matters to both peers and non-technical counterparts
  • Ability to operate at both the tactical and strategic levels
  • Dependable, self-motivated and able to take action with minimal direction
  • Ability to thrive in a dynamic environment with minimal supervision (highly self-sufficient)

Nice-to-haves

  • Experience with Metasolv or other telecom facility management
  • Experience with relational databases, SQL queries, Perl/Python and software versioning repositories
  • Proficiency with Microsoft Project and Visio
  • Familiarity with Element Management Systems, Solarwinds, NetFlow or OcularIP

Benefits

  • 80% of medical premiums paid by the company
  • Company-paid disability and life insurance
  • 401(k) company match with immediate vesting
  • Discounted services within coverage areas
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