Alliant Energy - Cedar Rapids, IA

posted 5 months ago

Full-time - Entry Level
Cedar Rapids, IA
Utilities

About the position

At Alliant Energy, we are dedicated to serving our customers and building stronger communities. As a Network Engineer II, you will be an integral part of our IT team, responsible for maintaining and supporting our network and Unified Communications infrastructure. This role is crucial in ensuring that our data, telecommunications, voice, and collaboration technologies operate smoothly and efficiently. You will be expected to resolve technical issues, collaborate with various support groups, and provide recommendations to enhance system performance. Your ability to communicate effectively, both verbally and in writing, will be essential as you work within a team and manage self-directed tasks. In this position, you will handle a variety of responsibilities, including troubleshooting and repairing network issues, providing end-user support, and assisting senior engineers in the evaluation and implementation of new technologies. You will also be involved in creating roadmaps and processes that contribute to the growth of our organization. Participation in on-call rotations is required, and you must be prepared to travel as necessary to fulfill your duties. We are looking for someone who is not only technically skilled but also embodies our values of safety, community service, and commitment to excellence.

Responsibilities

  • Resolve low and medium- to high-complexity technical issues for data, telecommunications, voice, and/or collaboration technologies.
  • Interact and cooperate with internal and external support groups to facilitate resolution of technical issues.
  • Install, monitor, repair, and provide recommendations to improve the performance and efficiency of network infrastructure.
  • Provide troubleshooting, repair, and end-user support on a daily basis.
  • Assist Senior Engineers in evaluating, planning, and implementing new technologies.
  • Engage in other duties that support Alliant Energy's values and purpose.
  • Participate in on-call rotations and be prepared to travel as required.

Requirements

  • 2 years of related experience in network engineering or a similar field.
  • Experience with hardware installation.
  • Proficient in Microsoft Office applications.
  • Experience communicating professionally with end users in problem or urgent situations.
  • Basic diagramming and flow chart experience using software such as Microsoft Visio.

Nice-to-haves

  • Bachelor's Degree in Computer Science or Information Technology with an emphasis in networks, telecommunications, voice, and/or collaboration technologies.
  • Cisco Certified Entry Networking Technician (CCENT) certification and/or Cisco Certified Network Associate (CCNA) certification.

Benefits

  • Comprehensive health and retirement benefits.
  • Tuition reimbursement.
  • Paid time off.
  • Volunteer opportunities.
  • Competitive pay.
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