Network Engineer - II

The Judge Group - Tulsa, OK

Full-time - Mid Level

Remote - Tulsa, OK

Administrative and Support Services

About the position

The Vendor Management Center (VMC) is responsible for overseeing all administrative and audit-related functions for Third Party Vendors that service our domestic Global Network Operations team. This role is crucial in managing workload distribution, ensuring job due dates are met, and maintaining change controls. Additionally, the position involves conducting audits related to both the work completed by vendors and the invoicing processes to ensure timely and accurate delivery and billing of services provided by our vendor partners. Key responsibilities include ensuring accurate workload distribution and timely processing by vendor partners. This involves developing action and remediation plans with vendors to address any backlogged or overdue work or projects, ensuring their timely completion. The role also requires collaboration with internal parties and vendors to validate and correct work request descriptions and details, ensuring that appropriate stakeholders are informed and approve any changes requested by vendors. Regular audit requests on completed vendor work are issued to ensure compliance with specifications and local codes. The position involves collecting and reviewing audit forms and performance reporting metrics for vendors at both market and national levels to build comprehensive Vendor Score Card reports. These score card results are then provided to management for further analysis and planning. The role also entails historically tracking all vendor performance data at market, region, and national levels, identifying improvement opportunities based on historical trending analysis. Reviewing vendor invoice requests for accuracy based on jobs assigned, completed, and job unit pricing is another critical responsibility. Any inaccuracies must be addressed with both the vendor and stakeholder parties, including Engineering and Field Operations. Ensuring that approved invoices are paid to vendors in a timely manner is also a key function of this role. Finally, the position requires reviewing performance analytics, vendor feedback, and Field Operations input to identify potential contract improvements and other areas of opportunity.

Responsibilities

• Ensure accurate workload distribution and on-time process and completion by vendor partners.
• Develop action and remediation plans with vendors to address any backlogged or past due work or projects.
• Work with internal parties and vendors to validate and correct work request descriptions and details.
• Issue regular audit requests on completed vendor work to ensure compliance with specifications and local codes.
• Collect and review audit forms and performance reporting metrics for vendors at market and national levels to build Vendor Score Card reports.
• Provide score card results to management for further analysis and planning.
• Historically track all vendor performance data at market, region, and national levels.
• Identify improvement opportunities based on historical trending analysis.
• Review vendor invoice requests for accuracy based on jobs assigned, completed, and job unit pricing.
• Address any inaccuracies with vendor and stakeholder parties.
• Ensure approved invoices are paid to vendors in a timely fashion by responsible parties.
• Review performance analytics, vendor, and Field Operations feedback to identify potential contract improvements and other areas of opportunities.

Requirements

• Comprehensive knowledge of telecommunication equipment, processes, and systems as well as department policies and procedures.
• Excellent written and verbal communication skills.
• Ability to present a cordial and professional image of the company when working with various partners.
• Comprehensive knowledge of MS Office or similar software to build and maintain spreadsheets, presentations, and other required documents.
• Self-starter, highly organized, and able to learn independently.
• Ability to work independently with minimal supervision, requiring additional instructions and some guidance on new or more complex assignments.
• Ability to provide direction and guidance to less experienced teammates.
• Ability to perform complex administrative and analytical duties as needed, following standard procedures and guidelines.
• Associates degree in a related field (project management, telecommunications, electronics, etc.) and 3-6 years of job-related experience or an equivalent combination of education and experience required.
• Essential desktop computer skills.

Nice-to-haves

• Experience in project management or telecommunications is preferred.

Benefits

• Work from home flexibility with high-speed internet required.
• Potential for overtime and holiday work as required.