NETWORK ENGINEER II

Computer Services - Paducah, KY

Full-time - Mid Level

Paducah, KY

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Network Engineer IIs play a crucial role in collaborating with customers to implement and upgrade their network infrastructure. This position involves working closely with clients to address network-related issues, ensuring that their systems are efficient and secure. The responsibilities include planning, designing, and evaluating both new and existing network systems, as well as managing the services that connect multiple platforms handled by the Network Operations team. The role encompasses a variety of technologies, including routers, switches, firewalls, VoIP platforms, VPN connections, and cabling. Network Engineer IIs are primarily customer-facing, which means they must possess strong communication skills to effectively interact with clients and understand their needs. In addition to direct customer interaction, Network Engineer IIs are responsible for device migrations, installations of network infrastructure, and coordinating with Quality Assurance and Risk Management teams to ensure configuration integrity and compliance with company policies. They also play a vital role in training and supporting junior Network Engineers, sharing their advanced knowledge and expertise to foster a collaborative team environment. The position requires a proactive approach to incident response and maintaining the security of the network infrastructure, ensuring that all tasks are completed in a timely manner and that the integrity of customer data is protected. Overall, the Network Engineer II position is designed for individuals who are not only technically proficient but also possess strong leadership and project management skills. The successful candidate will be accountable for the successful implementation of network designs and objectives, as well as the maintenance and security of infrastructure devices, all while adhering to CSI's policies and procedures.

Responsibilities

• Demonstrates an in-depth to advanced knowledge in a variety of technologies; serves as a point of escalation for complex issues.
• Provides oversight and ensures the proper engineering and installation of both customer and internal structure changes, as well as new implementations.
• Ensures projects and tasks are completed in a timely manner.
• Participates in network design, planning, and site/data center surveys.
• Makes customer network infrastructure recommendations to meet future business needs.
• Monitors internal/external network infrastructure.
• Responds to incidents and maintains CSI's network security policies and procedures.
• Performs other duties as assigned.

Requirements

• Associate's degree from an accredited university, college or trade school in a relevant field or equivalent training in relevant technology required.
• CCNA certification at a minimum required, CCNP preferred.
• A minimum of three (3) years of successful, in-depth work experience in relevant technical fields.
• Advanced IT knowledge including, but not limited to, security clearance, firewalls, routers, switches, and network security.
• Strong written and verbal communication skills.
• Strong logic, reasoning, and analytical skills with the ability to troubleshoot and problem-solve.
• Ability to work independently and within a collaborative team.
• Project management skills.
• Leadership skills.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid vacation
• 401k