Network Engineer III, Day Shift, Information Technology

$96,059 - $144,082/Yr

Adventist Health - Gaithersburg, MD

Full-time - Mid Level

Gaithersburg, MD

Ambulatory Health Care Services

About the position

The Network Engineer III position at Adventist HealthCare is a critical role within the Information Technology Support Center, focused on maintaining and supporting the organization's network infrastructure. This position involves performing operational tasks, troubleshooting network issues, and ensuring the integrity of network systems while adhering to best practices in project management and IT service management. The role requires collaboration with various stakeholders to implement effective network solutions that align with the organization's mission of providing compassionate care.

Responsibilities

• Perform service operational tasks including fulfilling support requests, resolving incidents, providing access, evaluating events, and managing problems.
• Perform necessary routine recurring tasks associated with the daily maintenance and support of the network portfolio.
• Maintain a comprehensive understanding of network infrastructure lifecycle, technical architecture, data, configuration, and operational support requirements.
• Investigate network portfolio interoperability issues and develop risk mitigation plans for existing and new network solutions.
• Work with end users and other support staff to configure, troubleshoot, and maintain all layers of networks.
• Maintain detailed charts, diagrams, and flow charts outlining network systems, hardware, interfaces, and configurations.
• Document operational and support procedures to ensure the overall integrity of networks.
• Follow standard operating procedures in the implementation and transition of network hardware and software implementations.
• Facilitate conversations across AHC employees, vendors, and other support teams.
• Follow change and release management processes.
• Support PMBOK best practices in task execution and system implementations.
• Participate in the creation of detailed work breakdown structures for the implementation of network hardware and software implementations.
• Assist with requirements data gathering and analysis as needed.
• Assist with the development of technical reference architectures that illustrate the entire topology of a system or service including communication requirements and system dependencies.
• Review network changes for the environment and provide input on the technical impact of the changes.
• Participate in efforts to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.
• Schedule and participate in reviewing vendor solutions to address workflow requirements of the business and clinical departments.
• Provide expertise to identify and translate business workflow into network configuration requirements.

Requirements

• Bachelor's degree in the field of computer science or information technology is preferred.
• 5+ years of experience implementing and supporting Cisco networks in an enterprise environment.
• 3+ years of experience working in the healthcare industry or mission-critical industry is preferred.
• Network + or similar certification required.
• A+ or similar certification required.
• ITILv3 Foundations is preferred.
• At least one of the following: Cisco Certified Network Associate (CCNA) and Cisco Certified Network Professional (CCNP) or similar networking certification.
• At least one advanced level networking certification such as Cisco CCIE Enterprise Infrastructure or CCIE Enterprise Wireless.

Nice-to-haves

• Experience with network security protocols and practices.
• Knowledge of cloud networking solutions.
• Familiarity with network monitoring tools and software.

Benefits

• Work life balance through nonrotating shifts.
• Recognition and rewards for professional expertise.
• Free Employee parking.
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire.
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available).
• Paid Time Off.
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period.
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance.
• Subsidized childcare at participating childcare centers.
• Tuition Reimbursement.
• Employee Assistance Program (EAP) support.