Ryder - Olympia, WA
posted 2 months ago
The Network Engineer III position is a critical role within Ryder's IT department, focusing on the planning and implementation of local area networks (LAN), wide area networks (WAN), and remote access services. This role is expected to provide third-level support for the Ryder IT Technical Service Desk, addressing any end-user or site issues that require assistance beyond the capabilities of the service desk. The Network Engineer III will be responsible for identifying hardware or software technical problems and malfunctions related to network infrastructure, escalating issues to the appropriate carrier or vendor as necessary to ensure timely resolution. In addition to troubleshooting and support, the Network Engineer III will monitor and control infrastructure performance, focusing on response times, throughput, and availability. This includes performing network upgrades and routine hardware configurations, as well as creating and maintaining comprehensive documentation for all implemented networks. The role also involves corporate network services administration, including DNS, DHCP, and authentication services. The position requires participation in a 24x7 on-call rotation, ensuring that network services remain operational and any incidents are addressed promptly. The Network Engineer III will also be involved in preparing proposals and solution presentations, as well as presenting root cause analyses for severity 1 incidents. This role is essential for maintaining the integrity and performance of Ryder's network infrastructure, ensuring that all systems are functioning optimally and that any issues are resolved efficiently.