Network Engineer III - Remote

$75,000 - $83,000/Yr

Ryder - Denver, CO

Full-time - Mid Level

Remote - Denver, CO

Rental and Leasing Services

About the position

The Network Engineer III position is a critical role within Ryder's IT department, focusing on the planning and implementation of local area networks (LAN), wide area networks (WAN), and remote access services. This role is expected to provide third-level support for the Ryder IT Technical Service Desk, addressing any end-user or site issues that require assistance beyond the capabilities of the service desk. The Network Engineer III will be responsible for identifying hardware or software technical problems and malfunctions related to network infrastructure, escalating issues to the appropriate carrier or vendor as necessary to ensure timely resolution. Additionally, this position involves monitoring and controlling infrastructure performance, specifically in areas such as response time, throughput, and availability. In this role, the engineer will engage in various essential functions, including network upgrades and routine hardware configuration. They will actively monitor and control network performance, remedy incident ticket problem resolutions, and participate in a 24x7 on-call rotation. The implementation of network architectures, including LAN, WLAN, and WAN, is a key responsibility, along with the administration of corporate network services such as DNS, DHCP, and authentication. The engineer will also be tasked with creating and maintaining comprehensive documentation for all implemented networks, ensuring that all changes and configurations are well-documented for future reference. Additional responsibilities include daily maintenance and problem resolution within the LAN/WAN environment, configuring, testing, and maintaining LAN/WAN equipment, and administering MPLS, VRF, VPN, and Internet network services. The engineer will monitor, troubleshoot, diagnose, and resolve network problems, assist in the preparation of proposals and solution presentations, and present root cause analysis (RCA) for severity 1 incidents. This position requires a proactive approach to network management and a commitment to maintaining high standards of service and performance.

Responsibilities

• Planning and implementation of local area networks, wide area networks and remote access services.
• Providing third level support for the Ryder IT Technical Service Desk for any end user or site issue escalations.
• Escalating issues to the appropriate carrier or vendor as required to resolve problems.
• Identifying hardware or software technical problems and malfunctions related to network infrastructure.
• Monitoring and controlling infrastructure performance in the areas of response, throughput, and availability.
• Configuring, testing, and maintaining LAN/WAN equipment.
• Administering MPLS, VRF, VPN and Internet network services.
• Monitoring, troubleshooting, diagnosing, and resolving network problems.
• Creating and maintaining comprehensive documentation for all implemented networks.
• Administering corporate DNS and DHCP services.
• Assisting in the preparation of proposals and solution presentations.
• Presenting root cause analysis (RCA) for severity 1 incidents.
• Performing daily maintenance and problem resolution on the LAN/WAN environment.
• Participating in a 24x7 on-call rotation.
• Performing other duties as assigned.

Requirements

• Bachelor's degree preferred in MIS, CIS, MBA, or Business Administration.
• Eight (8) years or more of experience in IT and/or Networking or Security required.
• Advanced knowledge of Cisco enterprise Routers and Switches required.
• Advanced knowledge of SDWAN technology-Silverpeak and Meraki preferred.
• Expertise in WiFi technologies including Aruba, Cisco, Meraki, and Aerohive-Extreme required.
• Intermediate knowledge of F5 or equivalent ADC Load Balancers required.
• Intermediate knowledge of Cloud technologies including Azure, AWS, and OCI preferred.
• Intermediate knowledge of networking monitoring and application performance tools such as Solarwinds required.
• CCNP or equivalent proven enterprise experience is preferred.
• CWNP or CWSP certifications are a plus.

Nice-to-haves

• Experience with SDWAN technology-Silverpeak and Meraki.
• Intermediate knowledge of Cloud technologies including Azure, AWS, and OCI.
• Experience with networking monitoring and application performance tools such as Solarwinds.

Benefits

• Comprehensive health and welfare benefits including medical, prescription, dental, and vision insurance.
• Life insurance and disability insurance options.
• Paid time off for vacation, illness, bereavement, family and parental leave.
• Tax-advantaged 401(k) retirement savings plan.