Network Engineer III - Remote

$75,000 - $83,000/Yr

Ryder - Albany, NY

Full-time - Mid Level

Remote - Albany, NY

Rental and Leasing Services

About the position

The Network Engineer III position at Ryder involves the planning and implementation of local area networks (LAN), wide area networks (WAN), and remote access services. This role is critical as it serves as the third level of support for the Ryder IT Technical Service Desk, addressing any end-user or site issues that require assistance beyond the capabilities of the service desk. The engineer will be responsible for identifying hardware or software technical problems and malfunctions related to network infrastructure, escalating issues to the appropriate carrier as necessary. Additionally, the role includes monitoring and controlling infrastructure performance, focusing on response times, throughput, and overall availability. In this position, the engineer will engage in network upgrades and routine hardware configuration, ensuring that all network performance metrics are met. Responsibilities also include remedying incident ticket problems, participating in a 24x7 on-call rotation, and implementing various network architectures, including LAN, WLAN, and WAN. The role requires administration of corporate network services such as DNS, DHCP, and authentication, along with the creation and maintenance of comprehensive documentation for all implemented networks. Additional responsibilities encompass daily maintenance and problem resolution within the LAN/WAN environment, configuring, testing, and maintaining LAN/WAN equipment, and administering MPLS, VRF, VPN, and Internet network services. The engineer will also monitor, troubleshoot, diagnose, and resolve network problems, assist in the preparation of proposals and solution presentations, and present root cause analysis (RCA) for severity 1 incidents. The position may also involve performing other duties as assigned, contributing to the overall efficiency and reliability of Ryder's network infrastructure.

Responsibilities

• Planning and implementation of local area networks, wide area networks and remote access services.
• Third level support for the Ryder IT Technical Service Desk for any end user or site issue escalations.
• Escalates to the appropriate carrier or vendor as required to resolve issues.
• Identification of hardware or software technical problems and malfunctions related to network infrastructure.
• Monitor and control infrastructure performance in the areas of response, throughput, and availability.
• Configures, tests, and maintains LAN/WAN equipment.
• Administration of MPLS, VRF, VPN and Internet network services.
• Monitors, troubleshoots, diagnoses, and resolves network problems.
• Creates and maintains comprehensive documentation for all implemented networks.
• Corporate DNS and DHCP administration.
• Assist in preparation of proposals and solution presentations.
• Present root cause analysis (RCA) for severity 1 incidents.
• Network upgrades and routine hardware configuration.
• Daily maintenance and problem resolution on the LAN/WAN environment.
• Participate in 24x7 on-call rotation.
• Performs other duties as assigned.

Requirements

• Bachelor's degree preferred in MIS, CIS, MBA, Business Administration.
• Eight (8) years or more of experience in IT and/or Networking or Security required.
• Advanced knowledge of Cisco enterprise Routers and Switches required.
• Advanced knowledge of SDWAN technology-Silverpeak and Meraki preferred.
• Expert knowledge of WiFi technologies including Aruba, Cisco, Meraki, and Aerohive-Extreme required.
• Intermediate knowledge of F5 or equivalent ADC Load Balancers required.
• Intermediate knowledge of Cloud technologies including Azure, AWS, and OCI preferred.
• Intermediate knowledge of networking monitoring and application performance tools such as Solarwinds required.
• CCNP or equivalent proven enterprise experience is preferred.
• CWNP or CWSP certifications are a plus.

Nice-to-haves

• Advanced knowledge of SDWAN technology-Silverpeak and Meraki.
• Intermediate knowledge of Cloud technologies including Azure, AWS, and OCI.
• Experience with networking monitoring and application performance tools such as Solarwinds.

Benefits

• Comprehensive health and welfare benefits including medical, prescription, dental, vision, life insurance, and disability insurance options.
• Paid time off for vacation, illness, bereavement, family and parental leave.
• Tax-advantaged 401(k) retirement savings plan.