Network Engineer III - Remote

$100,000 - $110,000/Yr

Ryder - Montpelier, VT

posted 5 months ago

Full-time - Mid Level
Remote - Montpelier, VT
Rental and Leasing Services

About the position

The Network Engineer III position at Ryder System Inc. involves the planning and implementation of local area networks (LAN), wide area networks (WAN), and remote access services. This role is critical as it serves as the third level of support for the Ryder IT Technical Service Desk, addressing any end-user or site issues that require assistance beyond the capabilities of the service desk. The engineer will be responsible for identifying hardware or software technical problems and malfunctions related to network infrastructure, escalating issues to the appropriate carrier as necessary. Additionally, the role includes monitoring and controlling infrastructure performance, focusing on response times, throughput, and overall availability of network services. In this position, the engineer will engage in various essential functions, including network upgrades and routine hardware configuration. They will monitor and control network performance, resolve incident tickets, and participate in a 24x7 on-call rotation. The implementation of network architectures, including LAN, WLAN, and WAN, is a key responsibility, along with corporate network services administration, which encompasses DNS, DHCP, and authentication. The engineer will also be tasked with creating and maintaining comprehensive documentation for all implemented networks, ensuring that all configurations and changes are well-documented for future reference. Additional responsibilities include configuring, testing, and maintaining LAN/WAN equipment, administering MPLS, VRF, VPN, and Internet network services, and troubleshooting network problems. The engineer will assist in preparing proposals and solution presentations, present root cause analyses for severity 1 incidents, and perform daily maintenance and problem resolution on the LAN/WAN environment. This role requires a proactive approach to problem-solving and the ability to work collaboratively with various teams within the organization.

Responsibilities

  • Plan and implement local area networks (LAN), wide area networks (WAN), and remote access services.
  • Provide third level support for the Ryder IT Technical Service Desk for escalated end-user or site issues.
  • Identify hardware or software technical problems and malfunctions related to network infrastructure.
  • Monitor and control infrastructure performance in terms of response, throughput, and availability.
  • Perform network upgrades and routine hardware configuration.
  • Resolve incident tickets and participate in a 24x7 on-call rotation.
  • Implement network architectures, including LAN, WLAN, and WAN.
  • Administer corporate network services such as DNS, DHCP, and authentication.
  • Create and maintain comprehensive documentation for all implemented networks.
  • Configure, test, and maintain LAN/WAN equipment.
  • Administer MPLS, VRF, VPN, and Internet network services.
  • Monitor, troubleshoot, diagnose, and resolve network problems.
  • Assist in the preparation of proposals and solution presentations.
  • Present root cause analysis (RCA) for severity 1 incidents.
  • Perform daily maintenance and problem resolution on the LAN/WAN environment.

Requirements

  • Bachelor's degree preferred in MIS, CIS, MBA, or Business Administration.
  • Eight (8) years or more of experience in IT and/or Networking or Security required.
  • Advanced knowledge of Cisco enterprise Routers and Switches required.
  • Advanced knowledge of SDWAN technology (Silverpeak and Meraki) preferred.
  • Expertise in WiFi technologies (Aruba, Cisco, Meraki, and Aerohive-Extreme) required.
  • Intermediate knowledge of F5 or equivalent ADC Load Balancers required.
  • Intermediate knowledge of cloud services (Azure, AWS, and OCI) preferred.
  • Intermediate knowledge of networking monitoring and application performance tools (Solarwinds) required.
  • CCNP or equivalent proven enterprise experience is preferred.
  • CWNP or CWSP certifications are a plus.

Nice-to-haves

  • Experience with SDWAN technology (Silverpeak and Meraki) is preferred.
  • Intermediate knowledge of cloud services (Azure, AWS, and OCI) is preferred.

Benefits

  • Comprehensive health and welfare benefits including medical, prescription, dental, vision, life insurance, and disability insurance options.
  • Paid time off for vacation, illness, bereavement, family, and parental leave.
  • Tax-advantaged 401(k) retirement savings plan.
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