Ryder - Montpelier, VT
posted 5 months ago
The Network Engineer III position at Ryder System Inc. involves the planning and implementation of local area networks (LAN), wide area networks (WAN), and remote access services. This role is critical as it serves as the third level of support for the Ryder IT Technical Service Desk, addressing any end-user or site issues that require assistance beyond the capabilities of the service desk. The engineer will be responsible for identifying hardware or software technical problems and malfunctions related to network infrastructure, escalating issues to the appropriate carrier as necessary. Additionally, the role includes monitoring and controlling infrastructure performance, focusing on response times, throughput, and overall availability of network services. In this position, the engineer will engage in various essential functions, including network upgrades and routine hardware configuration. They will monitor and control network performance, resolve incident tickets, and participate in a 24x7 on-call rotation. The implementation of network architectures, including LAN, WLAN, and WAN, is a key responsibility, along with corporate network services administration, which encompasses DNS, DHCP, and authentication. The engineer will also be tasked with creating and maintaining comprehensive documentation for all implemented networks, ensuring that all configurations and changes are well-documented for future reference. Additional responsibilities include configuring, testing, and maintaining LAN/WAN equipment, administering MPLS, VRF, VPN, and Internet network services, and troubleshooting network problems. The engineer will assist in preparing proposals and solution presentations, present root cause analyses for severity 1 incidents, and perform daily maintenance and problem resolution on the LAN/WAN environment. This role requires a proactive approach to problem-solving and the ability to work collaboratively with various teams within the organization.