Network Engineer III - Remote

$75,000 - $83,000/Yr

Ryder - Austin, TX

Full-time - Mid Level

Remote - Austin, TX

Rental and Leasing Services

About the position

The position involves planning and implementing local area networks (LAN), wide area networks (WAN), and remote access services. The individual will serve as the third level of support for the Ryder IT Technical Service Desk, addressing end-user or site issues that exceed the service desk's capabilities. Responsibilities include identifying hardware or software problems, escalating issues to the appropriate carriers, and monitoring network performance to ensure optimal response, throughput, and availability.

Responsibilities

• Plan and implement local area networks, wide area networks, and remote access services.
• Provide third level support for the Ryder IT Technical Service Desk for escalated end user or site issues.
• Identify hardware or software technical problems and malfunctions related to network infrastructure.
• Monitor and control network performance in terms of response, throughput, and availability.
• Configure, test, and maintain LAN/WAN equipment.
• Administer corporate network services including DNS, DHCP, and authentication.
• Create and maintain comprehensive documentation for all implemented networks.
• Participate in a 24x7 on-call rotation for incident resolution.
• Present root cause analysis (RCA) for severity 1 incidents.
• Assist in the preparation of proposals and solution presentations.

Requirements

• Bachelor's degree preferred in MIS, CIS, MBA, or Business Administration.
• Eight (8) years or more of experience in IT and/or Networking or Security required.
• Advanced knowledge of Cisco enterprise Routers and Switches required.
• Expertise in WiFi technologies such as Aruba, Cisco, Meraki, and Aerohive-Extreme required.
• Intermediate knowledge of F5 or equivalent ADC Load Balancers required.
• Intermediate knowledge of cloud services such as Azure, AWS, and OCI preferred.
• Intermediate experience with networking monitoring and application performance tools like Solarwinds required.
• CCNP or equivalent proven enterprise experience is preferred.
• CWNP or CWSP certifications are a plus.

Nice-to-haves

• Advanced knowledge of SDWAN technology-Silverpeak and Meraki preferred.

Benefits

• Comprehensive health and welfare benefits including medical, prescription, dental, and vision insurance.
• Life insurance and disability insurance options.
• Paid time off for vacation, illness, bereavement, family, and parental leave.
• Tax-advantaged 401(k) retirement savings plan.