Ryder - Washington, DC
posted 2 months ago
The Network Engineer III position is a critical role within Ryder's IT department, focusing on the planning and implementation of local area networks (LAN), wide area networks (WAN), and remote access services. This role is expected to provide third-level support for the Ryder IT Technical Service Desk, addressing any end-user or site issues that require assistance beyond the capabilities of the service desk. The Network Engineer III will be responsible for identifying hardware or software technical problems and malfunctions related to network infrastructure, escalating issues to the appropriate carrier or vendor as necessary to ensure timely resolution. In this position, the engineer will monitor and control infrastructure performance, focusing on response times, throughput, and overall availability. Responsibilities include executing network upgrades, routine hardware configuration, and maintaining comprehensive documentation for all implemented networks. The role also involves corporate network services administration, including DNS, DHCP, and authentication services. The engineer will participate in a 24x7 on-call rotation, ensuring that network services remain operational and any incidents are addressed promptly. The Network Engineer III will also be tasked with configuring, testing, and maintaining LAN/WAN equipment, as well as administering MPLS, VRF, VPN, and Internet network services. Daily maintenance and problem resolution within the LAN/WAN environment are essential, along with the ability to present root cause analyses for severity 1 incidents. This position requires strong communication skills, the ability to build professional relationships across all organizational levels, and a detail-oriented approach to managing multiple tasks effectively.