Network Engineer III - Remote

$79,000 - $141,000/Yr

Ryder - Juneau, AK

Full-time - Mid Level

Remote - Juneau, AK

5,001-10,000 employees

Rental and Leasing Services

About the position

The Network Engineer III position at Ryder System involves the planning and implementation of local area networks (LAN), wide area networks (WAN), and remote access services. This role is critical as it serves as the third level of support for the Ryder IT Technical Service Desk, addressing any end-user or site issues that require assistance beyond the capabilities of the service desk. The engineer will be responsible for identifying hardware or software technical problems and malfunctions related to network infrastructure, escalating issues to the appropriate carrier as necessary. Additionally, the position requires monitoring and controlling infrastructure performance, focusing on response times, throughput, and overall availability. In this role, the engineer will engage in various essential functions, including network upgrades and routine hardware configuration. They will monitor and control network performance, remedy incident ticket problem resolutions, and participate in a 24x7 on-call rotation. The implementation of network architectures, including LAN, WLAN, and WAN, is a key responsibility, along with the administration of corporate network services such as DNS, DHCP, and authentication. The engineer will also be tasked with creating and maintaining comprehensive documentation for all implemented networks, ensuring that all changes and configurations are well-documented for future reference. Additional responsibilities include configuring, testing, and maintaining LAN/WAN equipment, administering MPLS, VRF, VPN, and Internet network services, and troubleshooting network problems. The engineer will assist in preparing proposals and solution presentations and will be expected to present root cause analyses for severity 1 incidents. Daily maintenance and problem resolution within the LAN/WAN environment are also part of the job, along with other duties as assigned.

Responsibilities

• Planning and implementation of local area networks, wide area networks, and remote access services.
• Third level support for the Ryder IT Technical Service Desk for any end user or site issue escalations.
• Identification of hardware or software technical problems and malfunctions related to network infrastructure.
• Escalation of issues to the appropriate carrier or vendor as required.
• Monitoring and controlling infrastructure performance in the areas of response, throughput, and availability.
• Configuring, testing, and maintaining LAN/WAN equipment.
• Administration of MPLS, VRF, VPN, and Internet network services.
• Monitoring, troubleshooting, diagnosing, and resolving network problems.
• Creating and maintaining comprehensive documentation for all implemented networks.
• Administration of corporate DNS and DHCP services.
• Assisting in the preparation of proposals and solution presentations.
• Presenting root cause analysis (RCA) for severity 1 incidents.
• Daily maintenance and problem resolution on the LAN/WAN environment.
• Participating in a 24x7 on-call rotation.
• Performing other duties as assigned.

Requirements

• Bachelor's degree preferred in MIS, CIS, MBA, or Business Administration.
• Eight (8) years or more of experience in IT and/or Networking or Security required.
• Advanced knowledge of Cisco enterprise Routers and Switches required.
• Advanced knowledge of SDWAN technology (Silverpeak and Meraki) preferred.
• Expertise in WiFi technologies (Aruba, Cisco, Meraki, and Aerohive-Extreme) required.
• Intermediate knowledge of F5 or equivalent ADC Load Balancers required.
• Intermediate knowledge of cloud services (Azure, AWS, and OCI) preferred.
• Intermediate knowledge of networking monitoring and application performance tools (Solarwinds) required.
• Other certifications such as CCNP or equivalent proven enterprise experience are preferred.
• Other certifications such as CWNP or CWSP are preferred.

Nice-to-haves

• Experience with SDWAN technology (Silverpeak and Meraki) is preferred.
• Intermediate knowledge of cloud services (Azure, AWS, and OCI) is preferred.

Benefits

• Comprehensive health and welfare benefits including medical, prescription, dental, vision, life insurance, and disability insurance options.
• Paid time off for vacation, illness, bereavement, family and parental leave.
• Tax-advantaged 401(k) retirement savings plan.