Ryder - Columbus, OH
posted 4 months ago
The position involves planning and implementing local area networks (LAN), wide area networks (WAN), and remote access services. The individual will serve as the third level support for the Ryder IT Technical Service Desk, addressing end-user or site issues that require assistance beyond the service desk's capabilities. Responsibilities include identifying hardware or software technical problems, monitoring network performance, and escalating issues to the appropriate carriers as needed.