Network Engineer III, Telecom and Network

UT Southwestern Medical Center - Dallas, TX

Full-time - Mid Level

Dallas, TX

Hospitals

About the position

The Senior Network Engineer III at UT Southwestern is responsible for the design, implementation, and management of the network infrastructure within a complex academic medical environment. This role is crucial for maintaining critical networking services that support clinical, research, and educational missions, ensuring efficient, secure, and reliable operations. The position offers a hybrid work schedule and involves collaboration with various departments to meet their networking needs.

Responsibilities

• Configure and maintain Palo Alto Strata firewalls to secure clinical and research data, ensuring compliance with industry standards such as HIPAA.
• Oversee the configuration of GlobalProtect VPN for secure remote access, supporting the needs of clinicians, researchers, and staff working remotely or in the field.
• Ensure seamless wireless performance for various user groups, including students, researchers, and healthcare professionals.
• Implement network automation tools and techniques to streamline network configurations, monitoring, and operations, enhancing the efficiency and consistency of network management.
• Monitor network performance using advanced tools and proactively address issues to ensure 24/7 operational support.
• Troubleshoot and resolve complex network issues to maintain high levels of performance and security, particularly for mission-critical applications in clinical and research settings.
• Collaborate with clinical, research, and administrative departments to meet their specific networking needs.
• Provide technical expertise to ensure that network configurations support their applications, devices, and workflows.
• Act as a technical liaison, communicating effectively with non-technical stakeholders to address networking concerns and provide solutions.
• Maintain accurate and comprehensive documentation of network configurations, topologies, and changes, ensuring that all modifications follow best practices and are easily accessible for audit and review.
• Lead and manage network infrastructure projects, such as upgrades, expansions, and migrations, ensuring they are completed on time and within budget.
• Support cloud integration initiatives, ensuring compatibility and secure connectivity between on-premises networks and cloud environments.

Requirements

• Bachelor's Degree in Computer Science or related field.
• 8 years of experience in an enterprise support role with relevant experience in network systems.
• Extensive hands-on experience in Cisco networking, Palo Alto firewalls, Aruba wireless infrastructure, network automation, and optical networking.

Nice-to-haves

• Master's Degree
• CCNP certification upon hire.

Benefits

• PPO medical plan available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare with no copay
• Paid Time Off available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer