Rady Children's Hospital - San Diego, CA

posted about 2 months ago

Full-time
San Diego, CA
Hospitals

About the position

Under the general supervision of the Manager, Infrastructure Services and Lead Network Engineer, and in collaboration with IT Department Management, technical Enterprise Architect, and Information Security Office, this position provides essential support to the IT Infrastructure division and hospital network users. The role encompasses the administration of enterprise data, voice, and video networks, along with the installation and configuration of network hardware and software. The individual will be responsible for server and client network configuration, network security administration, network monitoring, Internet monitoring, and other routine network administration procedures. As the hospital's technical expert in networking technology, the position aims to achieve and maintain 24x7 high availability for all voice, data, and video services that support the hospital's electronic medical record (EMR). The role involves configuring firewalls, Internet monitoring software, VLAN software, wireless networking, remote access hardware and software, and other network security devices as required. Daily monitoring of network services in a 24x7 high availability environment is crucial, including troubleshooting and reporting issues and resolutions to IT management. The position requires a proactive approach to ensure the reliability and security of the hospital's network infrastructure, which is vital for the effective delivery of healthcare services.

Responsibilities

  • Provide support to the IT Infrastructure division and hospital network users.
  • Administer enterprise data, voice, and video networks.
  • Install and configure network hardware and software.
  • Configure server and client network settings.
  • Administer network security and monitoring.
  • Monitor Internet services and network performance.
  • Troubleshoot network issues and report resolutions to IT management.
  • Configure firewalls and other network security devices.
  • Ensure 24x7 high availability for voice, data, and video services.

Requirements

  • Bachelor's Degree in a relevant field.
  • 4 years of experience in network administration.
  • Understanding and experience with voice over IP (VoIP) technology.
  • Experience with wireless networking technology and protocols including 802.11(x).
  • Background in network monitoring tools and services in a 24x7 high availability environment.
  • Familiarity with Cisco routers (IOS 12.x) including RIP, OSPF, EIGRP, NAT/PAT.
  • Knowledge of Cisco wireless networking technology including access points and wireless controllers.
  • Experience with voice over IP (VOIP) telephony.
  • Knowledge of networking systems, architectures, and protocols including TCP/IP.
  • Familiarity with WAN technologies and concepts including ATM, T1, T3, optical carrier, Sonnet.
  • Experience with Ethernet topologies including 10/100/1000BaseT/Tx/Fx/FDDI.
  • Familiarity with security and firewall technology including intrusion detection and access lists.
  • Direct involvement with Cisco networking equipment, switches, routers, and firewalls in a high availability environment.
  • Knowledge of network management systems and tools including SNMP, RMON, and CiscoWorks.
  • Strong understanding of networking protocols (EIGRP, RIP, OSPF) and switching technologies (VLANs, 802.1d trunking).

Nice-to-haves

  • Background and experience with ITIL, COBIT, ITSM, and ISO 197799 standards.
  • Certified: CCNP Route/Switch (P).
  • Certified: CCNP Voice (P).
  • Certified: CCDP (P).

Benefits

  • Competitive compensation based on experience and education.
  • Regular market reviews to ensure competitive pay in the nonprofit healthcare sector.
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