DXC Technology
posted 4 months ago
As a Network Engineer at DXC Technology, you will play a crucial role in supporting a network environment consisting of 600-1000 devices. This remote position allows you to work from anywhere in the United States, providing flexibility while engaging in mission-critical IT services that help our customers modernize operations and drive innovation. Your responsibilities will include diagnosing and recommending improvements for network architecture, managing network changes, updates, and repairs, and providing advanced technical support for complex incidents. You will be expected to participate in an on-call rotation, design and implement network solutions, and proactively identify updates to ensure optimal network performance and security. In this role, you will troubleshoot across various network components including LAN/WAN, routing/switching, firewalls, load balancing, and DNS. You will adhere to ITIL processes and participate in relevant meetings, managing incidents and escalations while maintaining accurate configuration records. Your ability to foster strong customer relationships and work collaboratively within a global team will be essential. You will also lead or participate in customer and internal projects, ensuring that the network infrastructure meets or exceeds business and customer requirements. Your major deliverables will include documenting the production network, maintaining an accurate hardware and software inventory, and communicating problems effectively to ensure timely resolutions. You will perform operations support for firewall and security infrastructure, assist with implementing security communications, and collaborate with various teams to triage and resolve major incidents. Your proactive approach to identifying and resolving hardware and software issues will be key to maintaining a stable performance environment for enterprise applications.