Network Engineer Lead

Healthpartners - Mendota Heights, MN

Full-time

Mendota Heights, MN

Professional, Scientific, and Technical Services

About the position

HealthPartners is seeking a Network Engineer Lead who will serve as a subject matter expert in various Network Infrastructure areas. This role is pivotal in ensuring the design, development, maintenance, and monitoring of the core network infrastructure components that support connectivity across the Enterprise. The Network Engineer Lead will be responsible for optimizing the use of the network infrastructure by conducting needs analyses, providing procurement support, overseeing installation, monitoring, configuration, and ensuring security integrity. Additionally, this position will involve problem resolution and providing direction and mentoring to staff members. The Network Engineer Lead will engage in a variety of tasks including designing, implementing, and maintaining all network infrastructure components such as switches, routers, firewalls, load balancers, remote access systems, and wireless systems. The role also requires participation in root cause analysis to recommend product enhancements that improve reliability and functionality. The individual will provide Tier 3 network troubleshooting and support, ensuring optimal performance and maximum availability of network devices. Furthermore, the position involves automation, customization, and system administration for network infrastructure, collaborating with other IS&T teams and business units to enhance functionality in support of business needs. In addition to technical responsibilities, the Network Engineer Lead will partner with the Security team to design and develop network structures that meet security requirements, assess security risks, and propose solutions for risk mitigation. The role also includes responding to audits and requests for information, monitoring network capacity, and developing strategies for architectural changes to accommodate future needs. The individual will manage network projects across technical infrastructure services, ensuring effective collaboration and timely completion while providing daily work direction and mentorship to network staff. This position is essential for assessing current architecture for gaps and recommending necessary changes to improve the overall network infrastructure.

Responsibilities

• Design, implement, maintain, and monitor all Network infrastructure components including switches, routers, firewalls, load balancers, remote access systems, and wireless systems.
• Participate in root cause analysis and recommend product enhancements to improve reliability and functionality.
• Provide Tier 3 Network troubleshooting and support.
• Design, configure, maintain, and manage network devices for optimal performance and maximum availability.
• Perform automation, customization, and system administration for network infrastructure.
• Collaborate with IS&T teams and business units on changes, contractual requirements, and new hardware/software installations.
• Review and provide input on Network contractual agreements.
• Partner with Security to design and develop network structures that meet security needs.
• Assess security risks and propose solutions for risk mitigation.
• Respond to audits and requests for information as applicable.
• Monitor network capacity and develop solutions for necessary architectural changes.
• Manage network projects across technical infrastructure services, ensuring effective collaboration and timely completion.
• Define network controls and ensure best practices are in place.
• Provide daily work direction and mentorship to Network staff.
• Assess current architecture for gaps and recommend and prioritize needed changes.
• Create, maintain, and recommend technical and functional design documentation.

Requirements

• Bachelor's degree in Network and Security, Infrastructure, or similar, or equivalent work experience.
• 12+ years of experience in Network Infrastructure design, implementation, and maintenance in a multi-billion-dollar enterprise.
• Expert level networking knowledge and troubleshooting experience.
• Proven experience with monitoring, network diagnostics, and network analytics tools.
• Proven experience with Cisco network equipment, Palo Alto Firewalls, F5, Infoblox.
• Expert-level network troubleshooting skills.
• Understanding of all network infrastructure components including switches, routers, firewalls, load balancers, remote access systems, and wireless systems.
• Experience with strong security and system infrastructure knowledge.
• Excellent with network monitoring tools, protocol analyzers, and protocol data flows.
• Proficient at writing technical and business documentation.
• Excellent verbal and written communication skills.
• Experience with multiple operating systems including Windows, Linux, iOS, IOS, NXOS, ACI, etc.
• Experience in providing work direction and mentoring staff.
• Strong capability for managing major projects and integrating project needs across IS&T groups.

Nice-to-haves

• Relevant network certifications including Palo Alto PCNSE, PCNSA, PCCSA; Cisco CCNA, CCNP, CCDE; Azure Certifications AZ-900, AZ-500, AZ-303/304.