Network Engineer - MD

Intepros Federal - Germantown, MD

Full-time

Germantown, MD

Professional, Scientific, and Technical Services

About the position

The Network Engineer at IntePros Federal will provide technical guidance and leadership to engineering teams, primarily serving in a Tier 3 support role for enterprise data network platforms. This role involves troubleshooting, performance management, and executing break-fix network changes, with a focus on maintaining operational resiliency and managing incidents effectively. The position requires a minimum of five years of experience in a classified environment and a strong understanding of Incident, Problem, and Change Management processes.

Responsibilities

• Configure network infrastructure device operating systems, determine hardware specifications, and validate system performance.
• Execute performance tuning, operational process development, and security configuration management in accordance with best practices, standards, and procedures.
• Operate and maintain network infrastructure devices including patching, system upgrades, backups, and system configuration.
• Conduct root cause analysis to determine the underlying cause of incidents to prevent future recurrences.
• Support analysis, triage, and break/fix of infrastructure system-related trouble tickets.
• Produce detailed network design documents and diagrams.
• Support management reporting requirements.
• Help maintain, manage, upgrade, and optimize hardware and software.
• Manage installations, plan, implement, and maintain systems configuration.
• Perform routine software, hardware, firmware upgrades, patches, and fixes.

Requirements

• 5+ years demonstrated experience in designing, implementing, and troubleshooting networks supporting datacenter system virtualization, application load balancing, application hosting, and application acceleration.
• 5+ years of enterprise and campus networking experience, including Cisco Switches and Routers, Cisco ISE, 802.1x, LAN, and Remote Access VPN.
• Understanding of ITIL processes and integration into enterprise IT Services team.
• Strong knowledge of intermediate network switching and routing configurations, firewalls, proxy servers, and content management.
• Knowledge of IPSEC and SSL VPNs, high-availability design including replication and load balancing, and network security strategies.
• Intermediate skill level in operation and maintenance of VoIP and POTS services.
• Basic knowledge of network security instrumentation and implementation practices.
• Excellent customer service, written, and verbal communication skills.
• Availability for off-hours work and participation in rotating on-call responsibilities.
• Working knowledge of system hardening (STIGs, SRGs, regulatory compliance).

Nice-to-haves

• Cisco certifications (CCNA or CCNP)
• CompTIA Security +