Network Engineer Senior

US Tech Solutions - Oak Brook, IL

Full-time - Mid Level

Oak Brook, IL

Administrative and Support Services

About the position

The Senior Network Engineer at US Tech Solutions is responsible for implementing and maintaining a complex multi-vendor environment for local and wide area networks. This role requires a deep understanding of network infrastructure and the ability to determine standards for the implementation and configuration of software, hardware, and system capabilities. The Senior Network Engineer acts as a second resource for problem determination, ensuring that network changes are coordinated and implemented effectively, particularly in mission-critical functional areas. In this position, the engineer will perform all functions of a Network Engineer, including coordinating and implementing moderate to high-risk network changes independently. This involves working with switches, routers, and systems hardware while adhering to established designs and configurations. The engineer will also provide input into the development of documentation related to configuration and network changes, ensuring that all modifications are well-documented and understood by the team. The role requires the integration of various components supplied by multiple vendors into a unified network, resolving Tier 2 localized high-impact network problems, and escalating complex issues to vendors or Tier 3 support as necessary. The Senior Network Engineer will demonstrate a detailed knowledge of the network infrastructure and develop an understanding of the inter-relationships between applications and their network impact. Additionally, this position involves mentoring other team members, acting as a technical project leader for medium to large technical projects, and participating in an on-call rotation to resolve complex help desk tickets and network problems. The engineer will also track and trend issues, driving resolution and ensuring adherence to change management processes.

Responsibilities

• Perform all functions of the Network Engineer.
• Coordinate and implement moderate to high-risk network changes independently.
• Provide input into the development of documentation of configuration and network changes made.
• Integrate components supplied by multiple vendors into a single unified network.
• Resolve Tier 2 localized high impact network problems and escalate complex issues as required.
• Demonstrate detailed knowledge of the network infrastructure and develop understanding of inter-relationships between applications and network impact.
• Assure technical development of other team members through sharing of knowledge and experience.
• Act as technical project leader for medium to large size technical projects.
• Research and provide input into recommendations for hardware and software purchases.
• Participate in the design, documentation, analysis, testing, and integration of network systems to meet business needs.
• Participate in on-call rotation and resolve complex help desk tickets and network problems.
• Track and trend issues and drive resolution.
• Act in an escalation role with vendors and staff to coordinate changes.

Requirements

• 5 or more years of experience in infrastructure/network environments performing network engineering and designing, planning, and implementing LANs, WANs, and wireless using the latest technology.
• Bachelor's degree in Computer Science or related field or equivalent experience.
• Understanding of distributed systems architecture and comprehensive knowledge of multiple technical disciplines.
• Excellent technical knowledge and aptitude in networks, network topologies, applicable software, and troubleshooting techniques.
• Knowledge/skills in LAN/WAN and desktop skills, such as OS/applications: Novell NetWare, AlX, Citrix.
• Knowledge/skills in Client/server: NT Server, NetWare, Unix, Internet, Network hardware - routers, switches, CSU/DSU's, protocol analyzers.
• Knowledge of Network protocols, routing protocols, wireless Security protocols, frame relay, and broadband.
• Knowledge of Networking monitoring/configuration tools.
• Strong ability to work independently and exercise judgment in analyzing and solving unusual problems.
• Good interpersonal skills and ability to provide excellent customer service.
• Strong communication skills and ability to interact with a diverse client population.
• Ability to manage multiple tasks concurrently and meet productivity standards.

Nice-to-haves

• Basic keyboarding skills and workstation user proficiency.
• Working knowledge of using MS Office.