S.P. Richards - Atlanta, GA

posted 2 months ago

Full-time - Mid Level
Atlanta, GA
Merchant Wholesalers, Nondurable Goods

About the position

The Senior Network Engineer position is a critical role within our organization, responsible for the design, implementation, monitoring, and management of our corporate local and wide area networks, as well as the customer-facing DMZ. The primary goal of this position is to ensure maximum uptime for users, which is essential for maintaining operational efficiency and customer satisfaction. The ideal candidate will possess extensive experience with Cisco, Meraki, F5, and Check Point hardware, along with a deep understanding of TCP/IP protocols. Hands-on experience in designing network configurations, documenting, and managing the installation of new networks, as well as maintaining and upgrading existing systems, is crucial for success in this role. In this position, the Senior Network Engineer will be expected to demonstrate expertise in all areas of routing, switching, and firewall configuration. A strong working knowledge of BGP and EIRGP routing protocols, as well as experience configuring QoS, VPCs, ACLs, VLANs, VPNs, and wireless networks, is essential. The candidate should also be proficient in using network monitoring tools such as Solarwinds Network Performance Monitor (NPM), ExtraHop, and Cisco's NetFlow protocol to troubleshoot and resolve network issues effectively. Additionally, experience with packet capture tools like Wireshark is necessary to decode and understand individual TCP/IP conversations and packets. The role requires interaction with both internal and external customers to resolve network issues, utilizing our ServiceNow trouble ticket system. Effective communication is key, as the Senior Network Engineer must convey technical information in a professional and timely manner. Furthermore, this position involves training and mentoring junior network engineers, fostering a collaborative and knowledgeable team environment. The role may also require working weekends and after-hours for maintenance, as well as participating in a rotating on-call schedule. Travel to Distribution Centers and customer locations across the US for installations and support will be necessary, with all travel expenses initially covered by the employee and reimbursed by the company.

Responsibilities

  • Design, implement, monitor, and manage corporate local and wide area networks and customer-facing DMZ.
  • Ensure maximum uptime for users by maintaining network performance.
  • Configure and manage routing, switching, and firewall settings.
  • Utilize network monitoring tools to troubleshoot and resolve network issues.
  • Interact with internal and external customers to resolve network issues using ServiceNow.
  • Train and mentor junior network engineers on the team.
  • Perform maintenance work during weekends and after-hours as needed.
  • Travel to Distribution Centers and customer locations for installations and support.

Requirements

  • Extensive experience with Cisco, Meraki, F5, and Check Point hardware.
  • Strong knowledge of TCP/IP protocols and network configurations.
  • Experience with BGP and EIRGP routing protocols.
  • Proficient in configuring QoS, VPCs, ACLs, VLANs, VPNs, and wireless networks.
  • Familiarity with network monitoring tools such as Solarwinds NPM and ExtraHop.
  • Experience with packet capture tools like Wireshark.
  • Ability to communicate effectively with internal and external customers.
  • Proficient in Microsoft Office 365, including Excel, Word, PowerPoint, Visio, and Project.

Nice-to-haves

  • Experience with Cisco's UCCM VoIP system.
  • Working knowledge of the Linux operating system.
  • Cisco CCNA and/or CCNP certifications.
  • Cisco CUCM experience and/or certification.
  • Advanced Checkpoint training and/or certification.

Benefits

  • Health insurance coverage
  • 401k retirement savings plan
  • Paid holidays
  • Flexible scheduling options
  • Professional development opportunities
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