CACI International - Washington, DC
posted 3 months ago
The Enterprise Communications Services 3 (ECS3) program supports our intelligence customer across its CONUS & OCONUS operating locations. Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, and activities associated with customer local area networks (LANs) and unified communication (UC) services. As a Tier 3 Network Engineer, you will be part of a dedicated team that is responsible for ensuring the reliability and efficiency of network services. Your role will involve tackling complex support problems, coordinating with other Network Operations Center (NOC) and operational staff, and leading platform upgrades. You will be expected to develop technical resolution reports for critical outages in the network and ensure that all network operations are conducted according to established procedures. In this position, you will perform system patching and IAVA patches to network routers and switches, conduct IOS and software upgrades, and create or review Standard Operating Procedures (SOP) for network operations. You will troubleshoot system failures and accessibility problems within the network, monitor network performance, track usage, and develop capacity planning reports. Additionally, you will maintain IP address allocation tables and make recommendations to enhance operational efficiencies for network monitoring and management. Your responsibilities will also include updating knowledge articles, facilitating engineering design data calls, and leading new or enhanced network implementation projects. You will work independently while providing leadership to the rest of the Network team, employing creativity and ingenuity to develop new technical solutions applicable across the enterprise.