Network Engineer (VOIP)

V2X Limited - Wichita, KS

Full-time

Wichita, KS

10,001+ employees

About the position

The Network Engineer (VOIP) position at V2X involves providing critical support for the management of infrastructure devices essential for specific platforms and enterprise applications. The role requires administering the functions and capabilities of the infrastructure, which includes managing wing-level infrastructures, application configurations, traffic management, permissions management, and data structure management. The engineer will be responsible for installing, configuring, and troubleshooting Avaya and Cisco voice solutions, including hardware such as Avaya CS 1000 and GS 450. Additionally, the position entails integrating Avaya and Cisco voice solutions with IP-phones and video teleconferencing (VTC) endpoints, ensuring seamless communication across the network. The engineer will also be tasked with inspecting router and switch audit logs in accordance with Air Force (AF) and Department of Defense (DoD) standards to identify any suspected security intrusions or violations, reporting any findings to the Network Operations Support (NOS) team immediately. A solid understanding of Air Force and Air National Guard (ANG) network systems and processes is essential, as the role involves configuring, installing, and managing routers and switches within the ANG enterprise. The engineer will utilize tools such as Wire Shark or other related packet analyzers to monitor and analyze network traffic. Furthermore, the position requires administering and monitoring the Virtual Private Network (VPN), creating tunnels and certifications for personnel needing access, and ensuring compliance with DoD and AF policies during the installation of new devices. The engineer will also configure, install, and troubleshoot Tactical Local Area Network Encryption (TACLANE) devices on the ANG SIPRNet, providing technical expertise to manage, install, and administer the ANG Enterprise Network Voice, Video, and Voice over IP (VoIP) solutions. The role includes providing enterprise-level architectural design and modification recommendations to enhance, migrate, and secure the ANG Wide Area Network.

Responsibilities

• Install, configure, and troubleshoot Avaya & Cisco voice solutions.
• Install, configure, & troubleshoot Avaya CS 1000 & GS 450 hardware.
• Integrate Avaya / Cisco Voice solution with IP-phones & VTC end-points.
• Install, configure, and troubleshoot Avaya & Cisco Unified communication.
• Inspect router / switch audit logs IAW AF and DoD standards for suspected security intrusions or violations and report any suspected intrusions to the NOS immediately.
• Understand Air Force and ANG network systems and processes.
• Configure, install, and manage routers and switches within the ANG enterprise.
• Work with Wire Shark or other related packet analyzers.
• Administer and monitor the Virtual Private Network (VPN), creating tunnels and certifications for all personnel needing access.
• Install new devices ensuring compliance with DoD and AF policies.
• Assist in the development and review technical solutions involving the VPN.
• Configure, install, and troubleshoot Tactical Local Area Network Encryption (TACLANE) devices on the ANG SIPRNet.
• Configure, install, and manage network switches within their AOR.
• Provide technical expertise to manage, install and administer the ANG Enterprise Network Voice, Video and Voice over IP solutions.
• Provide enterprise level architectural design and modification recommendations to enhance, migrate, and secure the ANG Wide Area Network.

Requirements

• Bachelor's degree (or higher) in a related technical field preferred.
• Three (3) years work related professional IT experience commensurate with tasks outlined in this service area preferred.
• Must be a U.S. Citizen with Active DoD Secret level (or higher) Security Clearance.
• Current Security+ CE or CISSP Certification.
• Current CCNA Collaboration (Voice and Video) Certification (or higher) with a minimum of two (2) years Cisco CUCM experience.
• Basic knowledge of LAN switching technologies (preferred).
• Knowledge of IT governance and operations.
• Knowledgeable with Cisco, Juniper, Nortel and Avaya equipment.
• Familiarity implementing DISA STIGs.

Nice-to-haves

• Understanding of NIPRNET and SIPRNET enclaves, functions, and standards (preferred).
• Knowledge of computer system and network infrastructure operations (preferred).
• Understanding and application of Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIG) (preferred).
• Ability to determine how IT systems should function and how changes in conditions, operations, and the environment will affect outcomes (preferred).
• Knowledge and experience installing equipment, machines, wiring, or programs to meet specifications (preferred).
• Ability to analyze workflow, establish priorities, and comply with standards to meet operational deadlines (preferred).
• Ability to install, configure and troubleshoot Cisco and Avaya Call manager system and Session Initiation Protocol (SIP) (preferred).
• Ability to integrate Avaya and Cisco Voice solution with IP-phones and VTC endpoints (preferred).
• Understand general networking and Voice over IP (VoIP) concepts and troubleshooting.
• Ability to take direction and operate without direct supervision to complete tasks.
• Ability to review and troubleshoot network diagrams and customer requirements.
• Ability to monitor systems and understand status updates.
• Ability to work in and enter tickets in Remedy ticketing systems.
• Ability to deal with customers that may not be network savvy.
• Ability to create tunnels and certifications for all personnel needing access.
• Start a project and follow it through to completion with minimal guidance.
• Create and complete detailed documentation and be able to explain what was completed and how.