Suncap Technology - Wethersfield, CT

posted 9 days ago

Full-time
Remote - Wethersfield, CT
Professional, Scientific, and Technical Services

About the position

The Network Engineer position focuses on providing production support for mainframe systems, ensuring their availability and functionality to meet business needs. The role involves proactive monitoring, issue resolution, and documentation to maintain business continuity, particularly for the mainframe licensing system.

Responsibilities

  • Ensure mainframe applications are always available and functioning properly.
  • Minimize application downtime through proactive monitoring and prompt issue remediation.
  • Detect, log, and resolve system disruptions while minimizing impact on business operations.
  • Document known issues and resolutions.
  • Support ad-hoc reporting needs for business stakeholders.
  • Maintain the quality of system functions, processing, and reporting for end users.
  • Assist in documenting workflows and data quality for system conversion.
  • Provide practical solutions to business and programming problems during Driver Services conversion.
  • Assist with data cleansing related to licenses and registration suspensions.

Requirements

  • Experience in mainframe system production support.
  • Proficient in monitoring and issue remediation for mainframe applications.
  • Strong documentation skills for known issues and resolutions.
  • Ability to support reporting needs for business stakeholders.

Nice-to-haves

  • Familiarity with data cleansing processes.
  • Experience with system conversion projects.

Benefits

  • Remote work flexibility
  • 12-month contract duration
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