Focus Technology Solutions - Boston, MA
posted 3 months ago
Our client base is growing, and as a result, our team is expanding! We are looking to add a Network Engineer to our team who will be responsible for handling post-sales deployments of network infrastructure using Palo Alto products and technologies, along with other technologies and products. This role is crucial as it involves providing technical support and guidance to our customers and internal teams. The Network Engineer will participate in day-to-day network operations and administration for our customers, ensuring that all network systems are functioning optimally and securely. In this position, you will configure and install various network devices and services, including routers, switches, firewalls, VPNs, load balancers, and wireless access points. You will also provide post-sales technical support and training to both customers and internal teams, helping them understand and utilize the network infrastructure effectively. Monitoring and optimizing network performance, availability, and security will be a key part of your responsibilities, as will troubleshooting and resolving any network problems or incidents that arise. Documentation is another important aspect of this role; you will be expected to document network configurations, policies, procedures, and best practices to ensure that all team members and stakeholders have access to the necessary information. You will interface with customer IT contacts as well as third-party vendors to facilitate smooth operations and resolve any issues that may occur. Additionally, you will be encouraged to obtain and maintain the technical skills and certifications required to meet the evolving needs of our customers. You may also assist with non-networking related engineering projects as needed, and you will be expected to perform all other duties as assigned.