Network Engineer

$80,001 - $80,001/Yr

SAIC

Full-time - Entry Level

Remote

10,001+ employees

Professional, Scientific, and Technical Services

About the position

SAIC is seeking a Network Engineer (Fleet Support) to provide dedicated distance support to US Navy ships, focusing on enterprise-level network support for the Navy's tactical networks. This fully remote position requires interfacing with Active Duty personnel and US Government employees to ensure the security and functionality of complex network systems critical for naval operations.

Responsibilities

• Provide dedicated distance support to the US Navy for TACNET ISEA Network Engineer tasks.
• Maintain, troubleshoot, upgrade, and ensure the security of complex network systems.
• Provide break/fix IT support using phone, chat, email, and remote access tools.
• Analyze issues in an Enterprise LAN Shipboard Environment for resolution.
• Conduct root cause analysis and recommend configuration changes as necessary.
• Collaborate with external partners to troubleshoot intra-system issues and assist with system integration design solutions.
• Provide server break-fix support and remote assistance for server, network, desktop, and peripheral equipment.
• Interface with US Navy Customers regarding the maintenance of Afloat networks and associated components.
• Attend technical meetings, report on progress, prepare briefs, and provide presentations.
• Participate in integrated product teams and engineering/design reviews.

Requirements

• Bachelor's degree and two years of related experience; or a Master's degree with no experience; or four additional years of experience in lieu of a Bachelor's degree.
• 4+ years' experience in a military network environment related to the proposed area of responsibility.
• Active Secret Clearance required.
• U.S. Citizenship is mandatory.
• Administration experience with Cisco switches and routers or Windows Server.
• Working knowledge of basic networking concepts and protocols.
• Current DoD IAT Level II certification such as CompTIA Security+ certification required.
• Ability to obtain one additional certification (CCNA, MCSA, MCSE, Linux+, VCP, or equivalent) within 6 months of hire.

Nice-to-haves

• 1+ years of IT Helpdesk experience in a Windows call center environment.
• 1 year of experience with ticketing systems like HEAT, TrackIT, Magic, Remedy, Peregrine, HELIX.
• Basic experience supporting Microsoft Office and Windows OS in an enterprise environment.
• Familiarity with DoD chat applications and remote access tools.
• Understanding of databases and knowledge management tools.
• Customer service orientation.
• Familiarity with systems such as CANES, ADNS, CENTRIXS, ISNS/ORT, ONE-NET, SCI-Networks, SUB-LAN, VIXS, WRBS, CND, and SCIP-IWF.

Benefits

• Competitive salary range of $80,001 - $120,000 based on experience.
• Ongoing application acceptance with no deadline.
• Flexible work environment with remote options.
• No COVID-19 vaccination requirement for employment.