SAIC - Panama City Beach, FL

posted about 2 months ago

Full-time - Entry Level
Panama City Beach, FL
10,001+ employees
Professional, Scientific, and Technical Services

About the position

SAIC is seeking a Network Administrator to join our team supporting the JEXC2 Program, based in Panama City, FL. The qualified candidate will provide remote IT support to the military and contractors utilizing the JEXC2 Family of Systems (FoS) and occasional on-site support at locations both CONUS and OCONUS. This role requires a commitment to ensuring the operational integrity of network systems and providing high-quality support to users. Work hours in excess of 40 hours per week may be required for customer support, and an alternate work schedule may be necessary to support 24/7 operations. Typical core hours are from 0800 to 1700. The Network Administrator will be responsible for the management and maintenance of various network devices including switches, routers, firewalls, VPN gateways, VoIP telephones, VTC, and INE devices. This includes configuring, patching, and applying DISA STIG to all Layer 2 and Layer 3 network services. The administrator will ensure that all tactical enclave domains are performing at maximum capability and manage all network resources to avoid outages and downtime, including backups. Additionally, the role involves serving as a Subject Matter Expert (SME) for the deployment of tactical enclaves for exercises or contingency environments, as well as full-time operational deployment, setup, and maintenance of systems, including preventative maintenance. The administrator will also be responsible for creating Requests for Maintenance Assistance (RMA).

Responsibilities

  • Management and maintenance of switches, routers, firewalls, VPN gateways, VoIP telephones, VTC, and INE devices.
  • Configure, patch and apply DISA STIG to all Layer 2 and Layer 3 network services, including switches, routers, and firewalls.
  • Ensure all tactical enclave domains are performing at maximum capability.
  • Manage all network resources to avoid outages and downtime, including backups.
  • Serve as SME for deployment of tactical enclaves for exercises or contingency environments.
  • Full-time operational deployment, setup and pack-up, and system operation and maintenance, including preventative maintenance.
  • Create Request for Maintenance Assistance (RMA).

Requirements

  • Bachelors and two (2) years' experience; Masters and zero (0) years' experience; four (4) years' experience accepted in lieu of degree.
  • Demonstrated experience with configuration and troubleshooting of switching, Dynamic routing protocols (BGP, OSPF, RIP, VRF), ACLs, firmware upgrades, DHCP.
  • Demonstrated ability to document fix actions and create SOPs for Junior Admins to replicate fix actions.
  • Experience with configuration and troubleshooting of IP Telephony (RTP, DTMF) and Cisco Call Manager (CUCM).
  • Demonstrated ability to troubleshoot networks, firewalls, and connectivity.
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