Network Engineer

Raytheon Technologies - Springfield, VA

Full-time - Mid Level

Springfield, VA

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

The Unified Communications & Collaboration Network Engineer at MKS2 Technologies is responsible for managing and maintaining the enterprise's unified communications and collaboration capabilities. This role requires a Top Secret clearance and involves working closely with networking and end-user support teams to ensure optimal performance of collaboration tools and services.

Responsibilities

• Building, implementing, operating, and maintaining the organization's suite of collaboration tools including Cisco Unified Communications Manager and associated applications.
• Providing operations and maintenance support to enterprise networking services and devices including Cisco products.
• Monitoring UCC system, tools, and network statuses, optimizing system performance, and troubleshooting issues.
• Maintaining UCC components by tracking product upgrades and coordinating patching events with the IT operations team.
• Drafting Requests for Changes (RFC) and analyzing requests submitted by IT counterparts.
• Developing system documentation including diagrams, topology charts, and standard operating procedures.
• Developing presentations and reporting statuses/updates to senior CIO leadership.

Requirements

• 5 or more years of experience supporting an enterprise WAN as a UCC or network administrator/engineer.
• Hands-on proficiency in deploying, troubleshooting, and maintaining Cisco's Unified Communications Manager and related tools.
• Experience applying Government standard security configurations based on SRGs and STIGs.
• Ability to develop technical documentation such as standard operating procedures and design documents.
• Excellent written and verbal communication skills.

Nice-to-haves

• Collaboration certification (e.g., Cisco Certified Specialist - Collaboration Core, CCNP Collaboration).
• Experience with administering and troubleshooting Cisco-based hardware and operating systems.
• Knowledge of secure encrypted networking devices and communication protocols.
• Experience with Cisco data center networking technologies.
• Utilizing scripting languages and tools for automation.

Benefits

• Medical, Dental, Vision, 401(k), Life, AD&D, Short Term Disability, Long Term Disability, and other ancillary plans.
• Paid Time Off (PTO), Holidays, Bereavement, and Jury Duty.