Network Engineer

Miller Electric Mfg. Co. - Appleton, WI

Full-time

Appleton, WI

Warehousing and Storage

About the position

The Network Engineer will be integral to the global network operations at Miller Electric, focusing on the design, support, implementation, troubleshooting, maintenance, and documentation of network systems. This role emphasizes maintaining high availability and performance for critical applications while collaborating closely with the Information Security and local IT teams.

Responsibilities

• Assist in the design and oversee implementation and maintenance of a highly available, multi-use, LAN and WAN infrastructure utilizing fiber optics, copper, wireless, and leased-line services.
• Monitor network performance and proactively identify optimization opportunities to enhance efficiency, scalability, reliability, security and cost-effectiveness in alignment with the organization requirements and goals.
• Maintain network standards, Standard Operating Procedures (SOPs), Disaster Recovery (DR) documentation, network diagrams, device, and license inventory.
• Administration of routers, switches, wireless, firewalls, and system monitoring tools.
• Maintain network policies and have knowledge of current security best practices and tools for a highly secure and available production environment.
• Validates overall network health, performance, availability, security, redundancy, and business continuity.
• Develop solutions to automate and improve network reliability and efficiency.
• Serve as a technical expert, driving change to adopt new standards, maintaining reliability and improving performance metrics.
• Provides Tier 3 support for the Enterprise network: including routing, switching, firewalls, VPNs, Wi-Fi, monitoring, and reporting applications.
• Work with telecom providers to manage existing telecommunication circuits, troubleshoot outages, and install service upgrades.
• Participate in change management process including development of change management plan for production upgrades.

Requirements

• 2+ years of experience providing network support, configuration, monitoring and troubleshooting for a medium to large enterprise network environment.
• Strong understanding of Enterprise networks, networking/security best practices, and excellent troubleshooting skills.
• Proven experience with Cisco networking products, Firepower, Meraki.
• Strong research, technical writing, and documentation skills.
• Excellent interpersonal and communication skills.
• Ability to work independently as well as cooperatively and collaboratively as part of a team.
• Must be legally authorized to work in the United States without Company sponsorship now and in the future.

Nice-to-haves

• Familiarity with Network Access Control systems and network automation.
• Experience in various IT roles, helpdesk, desktop, server/storage.
• Experience with VoIP systems, Webex, Jabber, MS Teams.
• Experience in cloud architecture, migrating from on-premises to the cloud.
• Expertise in Wireshark, NetFlow, QoS, and network troubleshooting.
• Cisco CCNA or equivalent experience.