Network Engineer

$80,001 - $80,001/Yr

SAIC - San Diego, CA

Full-time - Entry Level

San Diego, CA

Professional, Scientific, and Technical Services

About the position

SAIC is seeking a TACNET ISEA Network Engineer (Fleet Support) to join our team in San Diego, CA. This position is a Hybrid Remote role with expectations to be onsite in San Diego during the week. The selected candidate will interface with Active Duty personnel and US Government employees to provide top-notch repair support, focusing on United States Navy related networks. The related systems include ADNS, ISNS, CANES, CENTRIXS, Legacy SCI, VIXS, WRBS, and all associated installed applications. The position may require travel, approximately 25%, both within the US and internationally, along with some off-hours support. In this role, you will provide break/fix Information Technology support in a fast-paced, high-energy environment. You will analyze issues in an Enterprise LAN Shipboard Environment to determine the best course of action for resolution. Providing root cause analysis and being comfortable recommending permanent configuration changes when necessary will be key responsibilities. You will work in cooperation with external partners, including consultants, agencies, and vendors, to troubleshoot intra-system issues and assist with system integration design solutions. Additionally, you will provide server break-fix support and remote assistance for server, network, desktop, and peripheral equipment. You will interface and direct US Navy Customers regarding the proper approach to maintaining US Navy Afloat networks and the associated network components supporting data, voice, and/or audio communication activities. Participation in technical meetings, reporting on technical progress, preparing briefs, and providing presentations will also be part of your duties. Furthermore, you will participate in integrated product teams and engineering/design reviews, contributing to the overall success of the projects you are involved in.

Responsibilities

• Provide break/fix Information Technology support in a fast-paced, high-energy environment.
• Analyze issues in an Enterprise LAN Shipboard Environment to determine the best course of action for resolution.
• Provide root cause analysis and recommend permanent configuration changes when necessary.
• Work in cooperation with external partners to troubleshoot intra-system issues and assist with system integration design solutions.
• Provide server break-fix and remote support for server, network, desktop, and peripheral equipment.
• Interface and direct US Navy Customers regarding the maintenance of US Navy Afloat networks and associated network components.
• Attend and participate in technical meetings, report on technical progress, prepare briefs, and provide presentations.
• Participate in integrated product teams and engineering/design reviews.

Requirements

• Bachelors and two (2) years or more of related experience; Masters and 0 years experience. An additional four years of experience may be applied in lieu of a Bachelors.
• 4+ years' experience in a military network environment directly related to the proposed area of responsibility.
• Administration experience with Cisco switches and routers OR Windows Server.
• Working knowledge and experience with basic networking concepts and protocols.
• Must have a current Active Secret Clearance.
• Must be a current U.S. Citizen.
• Must have a current DoD IAT Level II certification such as CompTIA Security+ certification.
• Must be able to obtain one additional certification such as CCNA, MCSA, MCSE, Linux+, VCP, or equivalent within 6 months of hire date.

Nice-to-haves

• 1+ years of prior IT Helpdesk related work experience in a Windows call center environment.
• 1 year of experience with HEAT, TrackIT, Magic, Remedy, Peregrine, HELIX or other Ticketing systems.
• Basic experience in supporting Microsoft Office and Windows OS in an enterprise environment.
• Familiarity with Excel, PowerPoint, Outlook, Word and Database Software.
• Understanding of Databases and knowledge Management tools.
• Knowledge on how to query and tailor reports from a database.
• Customer Service oriented.
• Familiarity with systems such as CANES, ADNS, CENTRIXS, ISNS/ORT, ONE-NET, SCI-Networks, SUB-LAN, VIXS, WRBS, CND and SCIP-IWF.

Benefits

• Competitive salary range of $80,001 - $120,000 based on experience and other factors.
• Hybrid remote work options.
• Ongoing application acceptance with no deadline for submissions.
• No COVID-19 vaccination requirement, but customer site vaccination requirements must be followed.