Robert Half - Bloomfield Hills, MI
posted 2 months ago
We are seeking a Network Engineer to join our team in Bloomfield Hills, Michigan. In this role, you will be responsible for troubleshooting network issues, serving as an escalation point for support teams, and maintaining network hardware and documentation. This position requires a proactive approach to resolving network performance issues and ensuring the reliability of our network infrastructure. You will be expected to stay current with industry advancements and be willing to provide after-hours support as needed, which is crucial for maintaining operational continuity. As a Network Engineer, you will troubleshoot and resolve Layer 2 and Layer 3 network performance issues, acting as an escalation point for support desk and remote IT support teams. You will monitor the performance of key technology suppliers and vendors, taking corrective action when necessary. Additionally, you will assist in maintaining and updating network hardware code, configurations, and models, ensuring that our network documentation is regularly updated to reflect any changes. Your role will also involve staying up-to-date with new technology advancements in the industry, which is essential for implementing best practices and innovative solutions. You may be required to travel to remote locations to provide support as needed, and assist in the implementation of bulk changes via scripting and automation. Creating clear and detailed technical documents and procedures will be a key part of your responsibilities, ensuring that all team members have access to the necessary information to perform their tasks effectively.