At Technical - Herndon, VA

posted 7 days ago

Full-time - Mid Level
Herndon, VA
Construction of Buildings

About the position

The Network Engineer position at TDC Government Solutions involves providing technical support and solutions for network systems within the aerospace and defense sector. The role requires a seasoned professional who can troubleshoot, repair, and maintain network applications and services while ensuring minimal disruption to customer service. The engineer will also manage enterprise-level projects and implement security measures to protect systems and applications.

Responsibilities

  • Remotely troubleshoot and repair user applications/services
  • Respond to the escalation of trouble reports by isolating problems and mobilizing resources for resolution
  • Use software and hardware tools to identify and diagnose network status and performance
  • Establish and maintain system requirements as per customer directives
  • Manage and participate in enterprise-level projects encompassing systems, networks, and SAN/NAS storage
  • Perform system backups and recoveries
  • Maintain and monitor anti-virus server and clients
  • Maintain and monitor file, e-mail, and backup servers
  • Implement software patches and security updates as required
  • React quickly to identify, track, document, escalate, and resolve network vulnerabilities
  • Conduct risk assessments to identify possible security violations
  • Assess risk factors and advise on vulnerability to attacks
  • Oversee/monitor technical status of systems and equipment
  • Inspect and analyze equipment/systems performance for maintenance and repair
  • Develop and implement standard operations procedures for Network Support Center operations
  • Provide project status updates to management
  • Provide after-hours support on an on-call basis as required

Requirements

  • Six or more years of experience in a client-server environment
  • Experience in BMC Remedy
  • Demonstrated advanced hardware and software troubleshooting skills
  • Extensive experience in information systems architecture, computer networking, telecommunications, and communications protocols
  • Demonstrated experience in identifying, troubleshooting, and resolving complex problems quickly and effectively
  • Knowledge of Wide Area Network security requirements and techniques
  • Knowledge of long haul communications equipment such as SONET, ATM, fiber optical multiplexers, and DWDM
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