NETWORK ENGINEER

PharMerica - Tempe, AZ

Full-time

Tempe, AZ

Health and Personal Care Retailers

About the position

The Network Engineer position at OnePoint Patient Care is a critical role within the Information Technology department, focusing on the design, implementation, documentation, and management of the corporate LAN and WAN network infrastructures. This includes working with various technologies such as cabling, routers, switches, hubs, telecommunication devices, firewall appliances, wireless technologies, and VOIP systems. The Network Engineer will collaborate closely with the Manager of Enterprise Architecture, other associates, and vendors to ensure that all network infrastructures adhere to documented standards and industry best practices. In this role, the Network Engineer will be accountable for advanced problem determination and resolution of networking and connectivity issues. This involves utilizing various tools and advanced analysis techniques to efficiently analyze root cause problems and take appropriate corrective actions. The position also requires working with business units and other IT departments to research, recommend, and test cost-effective, efficient, reliable, and scalable network products and services that meet the stated IT and business departmental needs. The Network Engineer will assume primary responsibility for evaluating, designing, implementing, and maintaining systems that monitor critical network devices and connectivity. This includes developing detailed reporting metrics of network outages, utilization, and performance in accordance with defined departmental procedures and policies. Additionally, the role involves designing, implementing, maintaining, monitoring, and reviewing security standards for network devices and connectivity, ensuring compliance with industry best practices and HIPAA regulations. As the lead network infrastructure resource, the Network Engineer will work with other IT and business departments to plan, test, and implement disaster recovery and business continuity initiatives. The position also requires managing work orders through the company trouble ticketing system to meet or exceed service level agreements (SLAs). Other tasks may be assigned as needed, making this a dynamic and multifaceted role within the organization.

Responsibilities

• Design, implement, document, and manage all internal corporate LAN and WAN network infrastructures.
• Accountable for advanced problem determination and resolution of networking and connectivity issues.
• Research, recommend, and test cost-effective, efficient, reliable, and scalable network products and services.
• Evaluate, design, implement, and maintain systems that monitor critical network devices and connectivity.
• Develop and produce detailed reporting metrics of network outages, utilization, and performance.
• Design, implement, maintain, monitor, and review security standards for network devices and connectivity.
• Act as the lead network infrastructure resource for disaster recovery and business continuity initiatives.
• Manage work orders through the company trouble ticketing system to meet or exceed SLAs.
• Perform other tasks as assigned.

Requirements

• College Graduate or equivalent work experience required; Bachelor of Science in Computer Science desired.
• Five to seven years in infrastructure/network environments performing network planning, architecture design, hardware and software engineering, and optimization required.
• Five to seven years enterprise network design experience including WAN and LAN topologies and security concerns regarding DMZ implementation required.
• Four to five years experience with MPLS networks and class of service design required.
• Proficient in the use of network analyzers, SNMP monitoring systems, and other networking analysis tools required.
• In-depth knowledge of network protocols such as TCP/IP, IPX, SNA, with advanced knowledge of TCP/IP required.
• Ability to use a protocol analyzer for advanced troubleshooting and network analysis required.
• Proficient with MS applications (Word, Excel, Access) and network design/documentation software (e.g., Visio, NetViz, Autocad) required.
• Advanced knowledge with Network Operating Systems, Hardware, and Software troubleshooting skills required.
• Advanced TCP/IP fundamentals including routing, BGP, EIGRP, OSPF, subnetting, network sniffing, WINS, DNS, and DHCP required.
• CCNA and CCNP certifications required.

Nice-to-haves

• Bachelor of Science in Computer Science
• Industry Standard Certifications
• Network Security Auditing and Mitigation
• CCIE certification