Lumen Technologies - Wilmington, DE
posted 3 months ago
The Network Implementation Program Manager at Lumen is a pivotal role responsible for overseeing the planning, scheduling, coordination, and management of a diverse range of projects related to the engineering and construction of network infrastructure. This position plays a crucial role in ensuring that projects are executed from conceptualization to completion, which includes managing teams of engineers, construction supervisors, contractors, and various trade workers. The Program Manager is tasked with monitoring the quality and progress of work, addressing issues promptly, and ensuring that all aspects of network implementation align with Lumen's fiber build objectives. This role requires a proactive approach to project management, with a focus on delivering projects on time, within budget, and to the required quality standards. In addition to project oversight, the Network Implementation Program Manager is responsible for maintaining effective communication with stakeholders, providing updates on project progress, and ensuring that all necessary documentation is completed accurately. The role also involves leading team meetings, setting objectives, and establishing metrics to measure success. The Program Manager serves as the first point of escalation for market-related issues and may be required to attend in-office training and collaboration sessions periodically. The position demands a comprehensive understanding of network engineering principles, as well as the ability to perform site surveys, feasibility studies, and risk assessments. The Program Manager will also be involved in troubleshooting network issues and ensuring compliance with all relevant codes and regulations. This multifaceted role requires strong leadership skills, the ability to manage multiple priorities under tight deadlines, and a commitment to building relationships with cross-functional teams and external partners.