Lumen Technologies - Charleston, WV
posted 3 months ago
The Lead Network Implementation Program Manager at Lumen plays a crucial role in the planning, scheduling, coordinating, and managing of a diverse range of projects. This position oversees the engineering and construction processes from the initial conceptualization phase through to completion. The manager is responsible for supervising engineers, construction supervisors, contractors, various trade workers, and project managers, ensuring that all aspects of the Network Implementation align with Lumen's fiber build objectives. The role requires effective monitoring and management of quality and completion of work, with a focus on resolving issues promptly. Additionally, the manager is tasked with accurately reporting on project progress and updating relevant databases as necessary. Leadership is a key component of this role, as the manager will guide the team during various calls and meetings, setting objectives, goals, and metrics to meet business needs. Furthermore, the manager serves as the first point of escalation for market-related issues, ensuring that all projects are executed efficiently and effectively. In this role, the manager will engage in end-to-end project management for various initiatives involving the relocation, maintenance, repair, and construction of Outside Plant (OSP) facilities. This includes overseeing the construction process from site surveys to project completion, ensuring that all projects meet quality standards, budget constraints, and delivery timelines. Building strong relationships with engineering, construction, and splicing vendors is essential to ensure the quality of work performed. The manager will also be responsible for reporting on project progress to key stakeholders and updating applicable systems accordingly. The position requires multi-discipline expertise and the ability to handle complex work involving external vendors, including network expansions, relocations, and building additions.