Network Infrastructure Engineer

$84,400 - $180,000/Yr

Ucsf Medical Center - San Francisco, CA

posted 3 months ago

Full-time - Mid Level
San Francisco, CA
Hospitals

About the position

The Network Infrastructure Engineer in Network Services within Infrastructure Services (IS) plays a crucial role in the planning, design, documentation, coordination, management, and scheduling of IT infrastructure delivery for data communication services, expansions, repairs, and installations. This position is essential in ensuring that IT meets both current and future network needs across the UCSF community, which supports health, education, research, and business missions. The Network Infrastructure Engineer collaborates with various UCSF departments, vendors, internal IS teams, technicians, and analysts to fulfill communication needs and installation assignments for copper, optical, and DaaS services. This role is responsible for driving the delivery and maintenance of network installations, including services, repairs, and upgrades of both inside plant and outside plant communication distribution systems. The Engineer is also accountable for customer relations, cabling repair and installation, and documentation, responding to customer issues and concerns while providing troubleshooting and remediation of infrastructure voice/data equipment and services. As a seasoned communications professional, the Network Infrastructure Engineer applies a full understanding of industry practices and relevant policies and procedures to resolve a wide range of complex issues. The position requires competency in selecting appropriate methods and techniques to obtain solutions. The final salary and offer components are subject to additional approvals based on UC policy, and placement within the salary range is dependent on various factors including work experience and internal equity within this position classification at UCSF. The salary range for this position is $84,400 - $180,000 (Annual Rate).

Responsibilities

  • Plan, design, document, coordinate, manage, and schedule IT infrastructure delivery for data communication services.
  • Collaborate with UCSF departments, vendors, internal IS teams, technicians, and analysts to deliver communication needs and installation assignments.
  • Drive the delivery and maintenance of network installations, including services, repairs, and upgrades of communication distribution systems.
  • Ensure customer relations are maintained and respond to customer issues and concerns.
  • Provide troubleshooting and remediation of infrastructure voice/data equipment and services.
  • Create and edit telecommunication drawings and design layouts for cable pathways and telecom rooms.
  • Conduct budget and pricing activities for infrastructure cabling systems.
  • Write infrastructure specifications and technical documentation, and create network equipment diagrams.

Requirements

  • Bachelor's degree or equivalent combination of experience/training in computer science, engineering, computer information systems, etc.
  • 3 to 5 years of experience in communication infrastructure, information technology, or network operations.
  • Proven experience delivering reliable and quality data communication infrastructure services.
  • Proficiency in L2 protocols including STP, DHCP, 802.1X, LACP, MLAG, VXLAN bridging, etc.
  • Strong understanding of various network hardware platforms such as Cisco, Aruba, Juniper, and Brocade.
  • Experience with the installation and maintenance of conduits, fiber-optic cables, and copper cables.
  • Experience designing and deploying large enterprise cabling infrastructure.
  • Extensive experience with Word, Excel, Visio, MS Project, E-builder Copper/Fiber, and other relevant software and network testing tools.
  • Strong written and verbal communication skills, able to communicate complex technical ideas to diverse audiences.
  • Advanced organizational skills and ability to balance competing priorities.

Nice-to-haves

  • BCSI Outside Plant Designer (OSP) and/or BCSI Installer Certifications
  • Cisco Certified Network Associate (CCNA) or equivalent

Benefits

  • Comprehensive health insurance
  • Dental and vision insurance
  • Retirement savings plan (401k)
  • Paid holidays and vacation time
  • Tuition reimbursement
  • Professional development opportunities
  • Flexible scheduling options
  • Employee assistance programs
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