Network Installation Supervisor

ZipRecruiter - Tupelo, MS

Full-time - Mid Level

Tupelo, MS

About the position

The position involves managing personnel and overseeing the installation and maintenance of fiber optics and telecommunications equipment. The role emphasizes employee advocacy, customer focus, and a commitment to quality and continuous improvement in the telecom industry.

Responsibilities

• Actively engage as an employee advocate and support the strategic vision of the company.
• Schedule and manage personnel workload for supporting wireless and fiber networks.
• Supervise and assist with the installation of new Ethernet services and associated network equipment.
• Safely operate in and around AC/DC power systems.
• Assist field technicians with training, testing, and maintaining Ethernet, SONET/DWDM, MPLS, and 4G/5G wireless technologies.
• Proficiently use fiber testing equipment and standards, including Y.1564 testing protocol, OTDR traces, and power meter usage.
• Assist outside plant team in locating fiber cut locations to minimize outage time.
• Maintain vehicle, supplies, and test equipment in clean and operational condition.
• Manage deployment and spare inventory through cycle counts and issuances, holding team members accountable.
• Be available via phone 24/7 for emergencies and on-call as directed.
• Perform other duties as assigned.

Requirements

• High School diploma or equivalent required; 2-year associates degree in telecommunications or equivalent field preferred.
• Minimum of 6 years' experience installing and maintaining fiber optics and/or telecommunications equipment in the telecom industry required.
• Minimum 2 years' experience managing personnel resources.
• Experience with OSI Layer 1, Nokia IP networks, and/or 4G/5G wireless network topology required.
• Experience with OSI Layer 2 and MPLS architecture.
• Experience with Nokia Netact and Nokia NSP element management platforms.
• Experience with GPON networks and Adtran TA5000/5004.
• Demonstrated ability to work cross-functionally on technical projects and complex problems.
• Strong oral and written communication skills required; must demonstrate excellent interpersonal skills.