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Network Onboarding Specialist
Bill International Co.,Ltd. - Salt Lake City, UT
posted 2 months ago
About the position
The Network Onboarding Specialist at BILL plays a crucial role in the post-sales team by educating and retaining vendors on BILL products. This position focuses on uncovering enhanced partnership opportunities as vendors onboard with the company. The ideal candidate will possess a blend of customer-centric and business-centric mindsets, with a strong emphasis on payment processing knowledge and experience. The role offers opportunities for career expansion for those who consistently meet and exceed their targets.
Responsibilities
- Educate and retain vendors on BILL products.
- Uncover enhanced partnership opportunities during vendor onboarding.
- Make 70+ outbound calls per day to vendors.
- Utilize multi-channel telephony technologies, including chat, web-portal, and phone.
- Manage time effectively while multitasking and prioritizing tasks.
Requirements
- Bachelor's Degree preferred or equivalent work experience.
- Confident and articulate phone presence and written communication skills.
- Organized and process-oriented with innovative and solution-oriented thinking.
- Experience using Sales & Marketing productivity tools and CRM systems (e.g., Salesforce).
- Strong data entry skills.
Nice-to-haves
- Sales/Marketing or Customer Success/Account Management experience preferred.
- Knowledge of credit card processing or POS systems preferred.
- Experience with G-Suite platform is preferred.
Benefits
- 100% paid employee health, dental, and vision plans (HMO, PPO, or HDHP).
- HSA & FSA accounts.
- Life Insurance, Long & Short-term disability coverage.
- Employee Assistance Program (EAP).
- 11+ Observed holidays and wellness days and flexible time off.
- Employee Stock Purchase Program with employee discounts.
- Wellness & Fitness initiatives.
- Employee recognition and referral programs.
