Network Operations Analyst II

$67,100 - $107,300/Yr

Spectrum - Greenwood Village, CO

Full-time - Mid Level

Greenwood Village, CO

10,001+ employees

Telecommunications

About the position

The Network Operations Analyst II role at Spectrum involves supporting the data and business analysis needs of the Network Operations team. The position requires an understanding of business processes and technical capabilities to provide analytical insights, optimize network performance, and generate reports that enhance operational visibility.

Responsibilities

• Optimize network performance through statistical analysis using key data points.
• Provide business analysis and support for Network Operations by generating complex ad hoc reports and creating quality dashboards.
• Develop high-quality graphs, reports, and presentations of data results.
• Perform statistical analyses for Network Operations business units.
• Analyze business partner operations to identify strengths, weaknesses, and opportunities for automation.
• Translate high-level business requirements into functional specifications for the Network Operations organization.
• Identify, analyze, and interpret trends or patterns in complex data sets.
• Present standard data sets and information in an understandable manner.
• Perform special projects and other duties as requested by the supervisor.
• Work on multiple projects as a project team member, occasionally as a project leader.

Requirements

• Bachelor's Degree in Computer Science, Business Administration, or related field or equivalent work experience.
• Minimum four (4) years of experience in intermediate data query techniques and report building.
• Minimum four (4) years of experience with Microsoft Office Suite including Excel and Access.
• Minimum two (2) years of experience with SQL and industry-specific database systems.
• Minimum two (2) years of experience with report building toolsets such as Crystal Reports.

Nice-to-haves

• Network Operations experience.
• Technical expertise regarding data models and database design development.
• Programming skills.

Benefits

• Opportunities for advancement
• Comprehensive pay and benefits package
• Incentive-based compensation such as bonuses