Network Operations ASI Coordinator

$80,226 - $108,100/Yr

General Dynamics - Tampa, FL

Full-time - Mid Level

Tampa, FL

5,001-10,000 employees

Transportation Equipment Manufacturing

About the position

The Network Operations ASI Coordinator at General Dynamics is responsible for managing network operations and ensuring the smooth functioning of services impacting HQ and FWD HQ CENTCOM customers. This role involves prioritizing and managing ASI requests, processing and tracking these requests, and providing impact assessments on network systems. The successful candidate will work closely with team members and customers to address outages and security calls affecting enterprise-wide services, while also completing trouble tickets and generating reports for situational awareness.

Responsibilities

• Manage intra/inter theater Authorized Services interruptions impacting HQ and FWD HQ CENTCOM customers.
• Prioritize and manage ASI Requests as appropriate.
• Process, de-conflict, and track ASI requests.
• Provide impact assessments on network systems due to requested ASI.
• Gather accurate information regarding outages and security calls affecting enterprise-wide services.
• Complete trouble tickets using USCENTCOM approved systems and provide reports for situational awareness.

Requirements

• 5+ years of relevant experience in network administration.
• Active Top Secret/SCI Clearance.
• COMPTIA Security+ CE Certification.

Nice-to-haves

• Master's Degree with a focus in communication, computer science, engineering, or a related field of study.
• ITIL V4 Certification.
• Experience with USCENTCOM and familiarity with its mission.

Benefits

• 401(k)
• AD&D insurance
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Paid holidays