Network Operations Center (NOC) Administrator/Engineer

$80,000 - $100,000/Yr

Applied Medical Resources Corporation - Rancho Santa Margarita, CA

Full-time - Mid Level

Rancho Santa Margarita, CA

Miscellaneous Manufacturing

About the position

The Network Operations Center (NOC) Administrator/Engineer at Applied Medical is responsible for managing and maintaining the company's network infrastructure. This role involves troubleshooting network issues, configuring network devices, and ensuring the smooth operation of local and wide-area networks. The position requires collaboration with cross-functional teams and participation in technology integration projects, while also providing training and mentorship to other NOC engineers.

Responsibilities

• Troubleshoot issues with local-area network (LAN) and wide-area network (WAN) infrastructures.
• Configure internet protocol (IP) networks consisting of switches, routers, firewalls, wireless access points, and network monitoring devices.
• Operate daily authentication, authorization, and accounting (AAA) services, such as Cisco ISE and network monitoring systems.
• Maintain corporate network infrastructures using HP and Cisco products.
• Integrate core network monitoring services with other systems through use of services, such as API and pxGrid.
• Participate in technology integration efforts and projects with other cross-functional teams.
• Design and implement projects for the Network team.
• Lead projects by collaborating with other team members and project management teams.
• Propose solutions and create network designs that meet the project's needs.
• Troubleshoot and complete ticket requests.
• Develop business continuity protocols to minimize disruption in business operations.
• Provide recommendations for improvements to establish efficiency and efficacy standards within the department.
• Evaluate, plan, and execute changes consistent with current technology trends.
• Act as an operations escalation point for service exceptions in an on-call rotation.
• Design and execute complex change management activities in accordance with departmental policies and procedures.
• Foster and maintain relationships with external vendors, service providers, and customers.
• Draw network diagrams.
• Train and instruct other NOC engineers.

Requirements

• Bachelor's degree in Information Technology (IT) or a related field.
• Cisco Certified Network Professional (CCNP) certification.
• Minimum of two years' experience as a NOC Engineer or in network operations.
• Minimum of four years' experience in IT or a related field.
• Advanced knowledge of TCP/IP, dynamic routing protocols, Cisco and HP switches, firewalls, routers, wireless access points, network access control systems, AAA services, Cisco ISE, Cisco DNA Center, and Linux servers.
• Experience configuring, managing, and setting up effective monitoring alerts on SolarWinds or another network monitoring tool.
• Proficient with Microsoft Visio.
• Effective oral and written communication skills.
• Strong project management and multitasking skills.

Nice-to-haves

• Open to on-going trainings and certifications, as needed.
• Willingness to work outside of normal working hours during maintenance windows and planned moves.
• Ability to perform physical activities, such as lifting and relocating equipment, climbing heights, and working in enclosed spaces.

Benefits

• Competitive compensation range: $80000 - $100000 / year (California).
• Comprehensive benefits package.
• Training and mentorship opportunities.
• On-campus wellness activities.
• Education reimbursement program.
• 401(k) program with discretionary employer match.
• Generous vacation accrual and paid holiday schedule.