V2X Limited - Arlington, VA
posted 2 months ago
The Network Operations Engineer II position at V2X is a critical role that supports the entire network operational infrastructure for the Defense Security Cooperation University (DSCU). This position requires a candidate who is not only technically proficient but also possesses strong customer service skills, as they will be providing support to all DSCU staff, including high-level executives such as the president, vice president, and chief of staff. The successful candidate will be responsible for creating network accounts, troubleshooting client servers, hardware, and software, and performing diagnostic procedures. Additionally, the role involves writing standard operating procedures (SOP) for IT policies, ensuring that the organization adheres to best practices in IT management. The candidate will work closely with the IM&T group to resolve various IT issues, demonstrating the ability to collaborate effectively with other teams. A CompTIA Security+ certification is required within the first six months of hire, and the candidate must be able to obtain a Secret security clearance. This position is ideal for individuals who have a strong background in IT, software, and hardware applications, and who are committed to providing excellent service to their colleagues. The role also emphasizes the importance of analytical thinking and problem-solving skills, as well as effective communication abilities to negotiate with vendors and lead projects.