Depository Trust Clearing Corporation - Coppell, TX
posted 2 months ago
As a Network Operations Engineer at DTCC, you will play a crucial role in maintaining the highest level of availability and performance of the enterprise network infrastructure. The Enterprise Network Services team is responsible for ensuring that all areas of the DTCC network, including campus, WAN, DMZs, and extranets, operate seamlessly. This position requires 24x7 support and involves implementing and supporting new technologies within the network environment. You will spearhead troubleshooting efforts, collaborating with both external and internal clients, as well as major incident management teams to resolve complex network issues efficiently. In addition to troubleshooting, you will assist with key projects and deliverables, which include pre and post-implementation testing and planning. Your responsibilities will also encompass coordinating the scheduling and implementation of system maintenance, release updates, hardware upgrades, and new technology deployments, all while adhering to stringent change management policies and maintenance windows. You will execute performance and statistical monitoring to develop procedures and best practices that enhance the overall network environment. Risk management is a critical aspect of this role, as you will handle system events or major incidents with urgency and escalate issues as necessary. Maintaining up-to-date documentation, including baseline standards, processes, and procedures, is essential to ensure compliance with emerging industry standards. Additionally, you will support DDoS and penetration testing efforts, as well as any required remediation actions, contributing to the overall security and reliability of the network infrastructure.