Single Digits - Charlotte, NC
posted 4 months ago
The Project Engineer is responsible for overseeing all technical aspects of deploying managed wired and wireless networks at customer locations. This role involves providing day-to-day support to Project Management during customer kickoff calls, creating baseline configurations for new hardware, and collaborating with field resources to deploy and activate networking services. A critical part of the role includes performing post-installation Quality Assurance (QA) and heatmap reviews to ensure successful project completion. The Project Engineer will work within the Single Digits Operations Project Team to ensure projects are completed efficiently and effectively, adhering to the company's standards and customer expectations. In this position, the Project Engineer will design, configure, implement, and document network equipment according to Single Digits Network standards, aiming to maximize network and application throughput and performance for customers. The role requires collaboration with other engineers and service team members to enhance network design, configuration, and implementation processes. Additionally, the Project Engineer will manage and update HSIA-related installation documentation, ensuring that as-built documentation is available to support customer HSIA equipment both pre and post-installation. This includes preparing network drawings using industry-standard applications, creating network equipment port maps, and updating trouble tickets on the Business Access Portal (BAP). The Project Engineer will lead onsite field technicians and subcontractors to ensure installations are completed on schedule and meet Single Digits standards and Statements of Work (SOW). Testing and QA of implemented networks are essential to guarantee optimal functionality. The role also involves surveying properties for HSIA Wireless network installations, which includes signal strength testing and evaluating cabling and equipment needs. Staying current on new technologies and industry changes is crucial, as is the willingness to travel occasionally to customer sites, which may require overnight stays. The Project Engineer may also need to work off-hours shifts to support implementations and must be responsive to internal changes in standards and deployment processes. Furthermore, the role includes assisting in the development of tools and processes to improve deployment efficiency and accuracy, auditing design specifications, and assisting with various tasks and projects as requested.